Home » $10m eCommerce Brand Looking for a Phone Support Agent with Sales Experience

$10m eCommerce Brand Looking for a Phone Support Agent with Sales Experience

Date Posted —

Type of Work:
Full Time
Salary:
$700/month + comissions
Hours per Week:
0

Job Description

WHO ARE WE?

Hi, we are XF Agencija! We are a rapidly growing eCommerce agency building brands that sell physical products and within just 2 years we have generated over 10.000.000 EUR in revenue.

Our team is international and 100% remote. We operate across the entire globe – you will find our team in America, Europe as well as in Asia!

We value quality over quantity. We take pride in being lean. Though small, our team of just 15 members is full of A+ players that are honest, driven, passionate about what they do, and pushing beyond the limits.

Currently, we are looking for a highly qualified candidate for the role of Customer Service Representative.

If you believe you are the perfect fit for this position, please fill in this questionnaire and we will get back to you: /wCmVf4cXisRaiyJz8

WHO ARE WE LOOKING FOR? PHONE SUPPORT REPRESENTATIVE

Compensation: $600 USD + Performance bonuses that can climb up to 100% worth of the fixed salary.

– Paid time off included
– Salary is renegotiable each quarter.
– Career growth is expected.

Schedule: Full-time. Flexible hours.

Responsibilities:

– Helping our customers via phone
– Actively communicating with our (Chinese) supplier (in English)
– Can work on weekends/ flexible schedule
– Shopify/Gorgias expert
– With sales/ upsell experience.

Requirements:

– English level C1+
– 4+ years of experience in customer service for eCommerce companies
– Expert in Gorgias
– Expert in setting up macros
– Proficient in Shopify

Required character traits: Honest, dedicated, patient, diligent, hard-working, reliable, independent, problem-solver, and proactive.

If you believe you are the perfect fit for this position, please fill in this questionnaire and we will get back to you: /wCmVf4cXisRaiyJz8

NOTE: We will get a lot of applicants. The best way to stand out is to make sure that your form submission is really good. We will pick only one person.

APPLY FOR THIS JOB:

Company: Rosi Media
Name: Stevan Novakovic
Email:

Skills