A-Player Appointment Setting Manager

Want to join a fast growing team?

If you’re looking for an exciting, rewarding, and remote appointment setting management role and…

Your eyes are bleeding from the numerous “We’re seeking a top sales management professional blah, blah, blah…”

Then buckle up, because you’re about to take a ride…

The appointment setting supervisor is the key manager of our appointment setting team of about 15 agents to drive profitable revenue growth and delight our clients.

As a true leader for our team and direct point of contact for our operations, advertising and account management team, it is your overall responsibility to ensure that our agents are performing well, following the process, and that our clients are getting enough quality shown appointments to hit their targets.

The appointment setting manager, will follow systems and procedures to conduct 1-1 team meetings with our agents, host daily role-plays and call reviews, and write the scripts for new clients.

On an ongoing basis, you will be responsible for reviewing each client and agent’s performance and then coaching and making recommendations for adjustments, as necessary.

During the weekly 1-1’s you will connect with your agents on a personal and professional level to help them overcome any obstacles in their way to exceed their targets and develop.

Where necessary you will need to hold our agents accountable to stay on top of their responsibilities and to direct our team to make adjustments to better serve our clients’ goals.

On our daily role-plays, it will be the Appointment Setting Supervisor’s responsibility to excite our agents to serve our clients and the leads we have. Here we will also have the opportunity to train our agents on strategies they can use to perform better.

Ultimately, an appointment setting supervisor will provide excellent guidance to both our agents and team to ensure that everyone is on the same page and achieving results so we can have an enduring and profitable joint relationship with our clients.

If I’m speaking your language, then keep on reading…

Besides the fact that over the last 5 years, we’ve developed one of the most innovative business development systems for alternative medical professionals across the United States & Canada (that’s our clients)…

Have spent over $4.9m on ads and generated tens of millions for our clients…

Have been awarded tons of reviews, referrals, and partnership opportunities…

Been featured on Thrive Global, MarketWatch, and Disrupt…

And are currently experiencing a rush of more business than we can possibly handle.

We’re looking for a world-class Sales Appointment Setting Supervisor to join our team of 27 and help us pursue our mission of solving the number one problem that most businesses face… Getting more customers!

Our core values are the backbone of our business and guide our hiring process: We are inspirational, disciplined, data-driven, focused on details, transparent, aligned, operationally excellent, and results-oriented.

You’ll be directly responsible for:

Onboarding & training new agents to KPI
Conducting 2nd interviews with qualified new appointment setting candidates
Hosting daily role-play huddles with our appointment setting teams to guide on role-plays, conduct call reviews, and cover wins
Hosting weekly 1-1 meetings with each of our agents
Coaching agents, as necessary, to ensure they’re hitting KPI, following our processes and systems, and meeting our quality standards
Building, developing, recruiting and retaining a winning team of active and aggressive agents
Conduct monthly appraisals of agents’ performance and take corrective action as necessary
Build a culture of success, recognition, learning and winning
Identifying any opportunities to improve our clients’ results and then resolving or relaying them to our team or clients for assistance
Building relationships with our agents that turn them into raving fans resulting in referrals and positive reviews (our team is our family, so we are looking for someone who can embody and treat them as such)
And attending weekly team huddles with our herd of marketing & sales bulls to talk science & strategies to improve our client’s results

This is a fast-paced environment and best for someone who:
Is data-driven and relies on numbers and statistics to make better decisions
Is a leader and coaches and guides people to make the decisions that are in their best interest when necessary
Is passionate about call center or sales team results and business
Is social and has a love for helping people achieve their goals
Is an A-Player that follows through with what they say they’re going to do
Won’t settle for anything, but being the best at what they do
Is coachable & hungry to continue to grow and learn
Is attentive to details
Is proficient with CRMs, Google Drive, and spreadsheets
Is proficient with Facebook Ads & Google Ads
Is proficient with funnels

Our dream candidate:
Has 2+ years of experience in sales team or appointment setting management
Proven track record of success in meeting and exceeding sales objectives
Must possess strong communication skills, a strong worth ethic, high energy, enthusiasm, and the ability to coach and mentor others in a sales environment
Has an affinity for medical, holistic, alternative medicine approaches (that’s our clients)
Has a stable & reliable internet connection (it’s 100% remote)
Can work flexible, but rather normal business hours (9-5 eastern, M-F)
Can get started quickly

This role is completely remote so you will need to be comfortable working from home or a remote office setting sitting behind your computer for prolonged periods of time.

When we hire you, you’ll receive:
Paid training
Bi-weekly payments (with no Paypal or transaction fees)
Access to over $30,000 USD in training materials
Work directly with our CEO, operations manager, and entire team
Paid holidays
Paid time off

We’re a fun bunch (at least we like to think so), so don’t apply if you’re boring.

However, if you like to have fun, money, remote work freedom, and…

Are ready to grow, learn, and love to see your clients win, drop a comment below and I’ll DM you the next steps.

We like to provide the absolute best experience for our clients so we can help them win and reward our team as a family for helping us to do so.

This is a vital role to our client’s success to ensure that our appointment setting team is performing at the highest level so they get a significant return on their investment from working with us.

We’re an equal opportunity employer that operates as an idea-meritocracy. If you haven’t observed already from this job post, we’re anything but corporate.

Onward and upward,
Zack Siegel — CEO / Founder, Think Bullish