Apply through this link: /neowork/j/E0F9E9ED97/
NeoWork is currently seeking a detail-oriented and highly organized Account Coordinator to join our team in the Philippines. As an Account Coordinator, you will play a crucial role in supporting the account management team in delivering exceptional customer service and ensuring smooth operations for our clients.
At NeoWork, we are committed to providing innovative solutions and personalized support to our clients. As an Account Coordinator, you will be responsible for assisting with client onboarding, managing client accounts, and maintaining strong relationships with clients.
We are looking for someone with excellent communication and organizational skills, a customer-centric mindset, and the ability to thrive in a fast-paced and dynamic environment.
Responsibilities
Assist with client onboarding, including gathering client information and coordinating internal processes
Manage client accounts and handle inquiries and requests promptly and professionally
Communicate effectively with clients and internal teams to ensure successful service delivery
Coordinate with cross-functional teams to meet client expectations and project deadlines
Prepare and maintain accurate documentation and reports
Proactively identify and address any issues or challenges that may arise
Maintain strong client relationships and provide ongoing support
Requirements
At least 2+ years of experience in account coordination or similar roles
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Customer-centric mindset with a focus on delivering exceptional customer service
Ability to work effectively in a fast-paced and dynamic environment
Attention to detail and ability to handle multiple tasks
Proficiency in using productivity tools and office software
Ability to collaborate with cross-functional teams
Bachelor’s degree in Business or related field is preferred
Owned computer or laptop and stable internet connectivity.
Knowledgeable in Office 360, Google Apps, and client-facing communication.
Benefits
We provide comprehensive training for all candidates, regardless of their background or previous experience as a VA.
The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client’s needs.
This is a 100% home-based position
We prioritize the mental health of our team members and offer mental health days to support their well-being.
In addition to the base salary, performance-based incentives are provided.
There is an annual review and appraisal process in place.
There are ample opportunities for professional growth and advancement within the company.
APPLY FOR THIS JOB:
Company: NeoWork
Name: NeoWork
Email: