Account Creation Specialist

Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans.

The Account Creation Specialist will help create and maintain the company’s purchasing and holding accounts. You will work with various departments to establish and maintain protocols related to accounting creation and maintenance. You will create purchasing accounts in an accurate, timely, and cost-effective manner upon request. You will help uphold the security of the company and ensure all sensitive information is stored securely and properly. You will interact with various vendors to ensure accounts are loaded and updated regularly so that related systems continue to function properly. You may be asked to lead and train others in specific account creation tasks when the workload becomes greater. It is encouraged, but not required, to suggest and implement process improvements so that we are maximizing the usage of accounts in the most efficient way possible.

The ideal candidate will be responsible for:

? Creating accounts and ensuring all accounts are ready to use and/or updated as needed
? Resolving errors related to purchasing and holding accounts
? Coordinate with accounting department to ensure system compliance
? Updating and maintaining current SOPs related to accounts creation
? Suggesting and implementing improvements/modifications to the current system
? Working with vendors to troubleshoot problems
? Perform other duties as assigned

Qualifications:

? Has designed record management system in the past
? Familiar with data entry and management tasks
? Comfortable working independently with minimal supervision
? Ability to perform repetitive tasks with a high degree of accuracy
? Extreme attention to detail
? Able to manage projects and report on status
? Experience communicating with vendors (preferred)
? Experience with Google Sheets and Airtable (preferred)
? With at least 6 months of experience on IT-related troubleshooting tasks such as emails, web servers and domains
? Amenable to work on weekends and night shift

Important: Willing to work on rotating shifts and extra hours from 4AM PST to 11PM PST

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