Account Manager

ROLE: As an Administration Assistant at SimplexMedia, you will be responsible for the scheduling and posting of content to multiple social media platforms for up to 16 clients. The ideal candidate thrives in a fast-paced environment, possesses excellent organisational skills, and is looking for a stable full-time position. Please note: this is an admin-focused position and does not involve the strategy and creation of content.

RESPONSIBILITIES:

Consistently quality assurance checking across all clients for posting:

Have accounts been set up correctly

Have posts been scheduled and uploaded correctly

Have all the required platforms been set up according to optimisation processes

Further details to be outlined upon onboarding

Stay on top of administrative tasks for all departments, ensuring timely completion and accuracy of all assignments.

Ensure all client accounts are set up correctly according to guidelines

Monitor client accounts to ensure that all postings are executed correctly, troubleshooting any issues as they arise.

Manage day-to-day operations, including scheduling oversee, document preparation, and task coordination.

Maintain clear communication channels across teams to facilitate efficient workflow.

Perform any other tasks deemed necessary by the General Manager/CEO to support the overall success of SimplexMedia.

RESULTS:

No posting mistakes and no client complaints. Period.

All responsibilities should be proactively addressed to prevent delays or inefficiencies.

Communicate any issues, challenges, or delays promptly to ensure a proactive and collaborative approach to problem-solving.

Collaborate effectively with the General Manager to ensure seamless communication and coordination of tasks.

All Administrative Assistant tasks are properly tracked and updated daily on ClickUp.

REQUIREMENTS:

Minimum of 2 years experience in an administrative role/operational assistance role.

Experience in working in a quality assurance environment.

Ability to work well under pressure and manage tight deadlines.

Excellent communication and interpersonal skills.

Proficiency in email, Slack, Meta and ClickUp (training will also be provided)

High level of adaptability and problem-solving skills.

Stable internet connection and efficient laptop

BENEFITS

Room to explore various areas of the company and develop new skills

Flexible working hours in a remote/work-from-home company

Mentoring for personal and professional development

Annual personal and professional development budget

Team wellness + games sessions

Opportunity to move into different roles as we scale the company

Look forward to fun, dynamic arms added to the company (podcast launching soon)

SALARY $650 – $1000+ bonuses (dependent on experience and expertise)