Account Manager

Who is Taverty
Taverty is a go to market (GTM) Retail & CPG Industry Advisory helping companies expand their business through a customer centric approach. Our vision is to empower companies to achieve their growth goals by developing and executing tailored brand strategies that align with their unique value proposition and target audience.
– Customer Centric Approach: We put the customer first in everything we do. Listening to the customer’s needs and wants, and developing products and services that meet those needs. We work closely with our partners and customers to achieve common goals through a willingness to share ideas and challenge what good looks like.
– Delivering Excellence with Integrity: At Taverty, excellence is our guiding principle. We hold ourselves to the highest benchmarks of quality across all aspects of our work. Operating with integrity and ethical values, we foster an honest and transparent culture. Our steadfast commitment to surpassing customer expectations motivates our continual pursuit of service leadership.
– Innovation & Quality: Innovation and growth are integral to our vision. As we expand into new frontiers, our dedication to customers remains at the core. We relentlessly seek fresh opportunities for improvement, keeping quality and the customer experience a top focus. Even in times of immense change, we never lose sight of our most vital priorities.
The Role
This position is an account manager / general manager role working US hours (9am-5pm EST) with our UK client who is looking to expand their home décor business in the US. This candidate will lead relationships with multiple retail buyers and brokers at Amazon, Fanatics, Dick’s Sporting Goods and Academy Sports to grow our client’s US business while managing the day to day running of the business with our client in the UK.
Job Responsibilities:
– Develop and maintain strong, productive working relationships with key account customers. This includes identifying and pursuing prospects, securing appointments with brokers, presenting, closing sales, and detailed account follow-up
– Manage the day to day running of the accounts. This includes keeping up with daily sales, inventory needs for replenishment of US stock, managing ecommerce content and marketing.
– Work with the product team in the UK to propose design and spec changes as needed for the growing US business and reflecting the needs of our key accounts.
– Achieve annual sales budgets, company margin objectives and product performance reviews.
– Maintain product cost models, working with the UK finance team to revise as needed.
– Create and manage weekly reporting of key account sales and inventory tracking· Including a monthly report to share with the client.
– Work with production team to track sampling and production process in order to meet delivery deadlines
– Set up retail accounts in the US including managing all digital product assets and copy required for ecommerce sites.
– Work closely with the UK product team to strategize and execute new product development to promote sales growth and meet customer needs for the US.
– Partner with the UK team to manage operational needs such as quote preparation, sample shipments, order inventory and critical path management to our US distribution center.
– Work collaboratively to build key account partnerships to ensure we provide the best product at a great price that’s delivered on time and never out of stock.
Key Skills Include:
– Persuasive and authentic presentation style with a consultative approach to selling
– Ability to communicate effectively with people of different functions and levels of seniority
-Able to thrive in a fast-paced, results-oriented environment.
– Proven strength in ability to grow sales and develop key account relationships through trust and integrity
– Ability to partner with team members through time-sensitive projects, structuring a work plan and managing processes to completion
– Superior analytical skills highly preferred
– Work with clients directly to implement strategic and operational recommendations
– Able to quickly articulate and communicates information, adapt effectively to audience
– Ability to deal with ambiguity
– Synthesize meaningful insights from data, opinions, or facts
– Ability to deliver time-pressured projects on-time and on-quality
– Flexible and creative thinking
– Client relationship focus with ability to understand culture, political environment, stakeholder agendas
– High energy style, flexible and adaptive, with the ability to work well in a fast paced environment
Candidate Requirements
– Bachelor’s degree or above
– 5+ years in a sales role to major mass market retailers & ecommerce retailers
– Ability to work in a fast paced, results-based environment across multiple time zones.
– Flexibility to quickly adapt to change in priorities and act with a sense of urgency
– Advanced proficiency with Microsoft Word, PowerPoint and Excel
– Experience leading and managing retail accounts, buyers and brokers
– Understanding of consumer goods, the mass market customer, and overall retail industry
– Strong planning, negotiation and follow-up skills
– Ability to manage multiple tasks concurrently and execute under accelerated timeframes
– Strong organizational skills, with excellent attention to details and dates
– Creative with the development of new approaches for improved revenue potential
– Mastery in English, written communication skills, self-directed with preparation of client ready document and presentation development