Hours: 8 AM – 4 PM Central Standard Time, Monday through Friday (2200-0400 PHP time)
Company Name: Lonestar Dads
Company Description: The largest community of dads in the state of Texas. We make money from local business owners who pay us to get them in front of our audience and bring them customers from our audience.
Job Description:
Your job as an Account Manager is to help our customers who pay to advertise to our audience. You will do this by doing the following roles…
– Answer phone calls and have phone meetings with our customers. Answer their questions.
– Stay active on live chat on the website to answer questions as they come in.
– Help the customers strategize on new marketing techniques or ideas to bring in more customers.
– Answer and respond to emails in a timely and professional manner ensuring all questions are answered.
– Check in with customers once a month and ensure they are submitting all content needed for us to succeed, also make sure to check in to just let them know you’re there and happy to help
– Schedule their posts to be published inside of the correct Facebook Group
– Create and send a weekly email newsletter to our audience and ensure ads from our customers are included in that email
– Update website advertisements when customer submits new ads to be put up on the website
Your Talents:
– STRONG ENGLISH – Must be able to write AND speak english extremely well
– Technology abled. Can learn how to design an email, update website ads, schedule social media posts.
– Strong customer service talent. Able to calm an upset customer down, solve problems and keep customers happy.
– Strong marketing background with a background in lead generation
IMPORTANT: TO BE CONSIDERED FOR THIS ROLE…
Please submit an audio recording to your response to a phone call of an upset customer in the following scenario:
I am a family attorney who has been advertising on the website for 3 months and haven’t received any leads or customers from the website. It’s time to come up with a new idea to increase the number of leads I’m getting from the website or I’m going to cancel. What’s a strategy we can implement to bring in more customers from the audience?
APPLY FOR THIS JOB:
Company: Welch Products LLC
Name: Andrew OBrien
Email: