Account Manager | Digital Agency

We are a dynamic digital marketing agency committed to driving growth and delivering results. Our expertise spans across digital marketing, growth hacking, and strategy. We focus on creating impactful digital experiences and fostering strong client relationships.

Job Summary:
We are looking for an experienced Account Manager passionate about social media and digital marketing. This role requires a proactive individual who can manage client relationships and drive creative projects aligned with business objectives. You will work closely with diverse teams to ensure seamless delivery and exceptional outcomes.

Qualifications:

Proven experience managing global brands and collaborating with local markets to deliver culturally relevant work.
Strong background in social media management, including content creation, monitoring, and reporting.
Demonstrated ability to manage community interactions and work closely with project managers.
Exceptional attention to detail and strong communication skills.
Ability to solve problems with a cool, calm, and collected approach.
Agility in a fast-paced, high-pressure environment.
Proficient understanding of relevant social media platforms and their technical requirements.
Demonstrated leadership and people-management skills.
Responsibilities:

Act as the primary point of contact for clients, fostering strong relationships and ensuring their business objectives are met.
Lead and shape creative projects on a daily, weekly, and monthly basis in close collaboration with the Account Director.
Identify social media trends and opportunities, translating them into actionable creative briefs.
Educate team members on the latest social media platform innovations.
Drive collaboration across departments (Creative, Production, Analytics, Media, Community Management) to ensure a unified approach to client projects.
Support PR efforts with case studies and updates on breaking news.
Develop strategies to maximize client ROI, focusing on community growth, engagement, and conversion metrics.
Champion social media best practices and innovation within the team.
Maintain accountability for the quality of project delivery and documentation.
What We Offer:

A collaborative, non-hierarchical work environment where ideas and innovation are valued.
Opportunities for personal and professional growth.
Competitive salary package.