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Account Success Manager

Date Posted —

Type of Work:
Full Time
Salary:
35000 PHP +/- depending on experience
Hours per Week:
40

Job Description

READ THIS JOB POSTING COMPLETELY BEFORE APPLYING!! THERE ARE INSTRUCTIONS ON HOW TO APPLY AT THE END OF THIS JOB POSTING. IF INSTRUCTIONS ARE NOT FOLLOWED, YOUR RESPONSE WILL NOT BE CONSIDERED. THANK YOU.

We are a fast-growing Digital Marketing company looking for 2 full-time Account Managers to join our team of 25+ people. Looking for a great person with Good English Skills! Work for a Great Company! Weekly Pay + Bonuses + Sick Days + Vacation + Holidays

BASIC REQUIREMENTS: MUST BE DEPENDABLE! WE NEED REAL WORKERS WHO WANT A STEADY WORK LIFE! Must speak/type good English. Must be willing to learn and be trained. We provide plenty of training (live and video and written), and we invest in people who show that they are dependable and hard workers. Must have good/stable internet and workspace. Must be able to follow directions and immediately implement as instructed. M

TYPE OF PERSON WE ARE LOOKING FOR:
• Great communicator in writing
• Attention to detail
• Won’t be easily offended
• Go-getter attitude
• Extremely reliable
• Good coordination skills
• Positive, no excuse attitude

DO NOT APPLY IF YOU DO NOT HAVE THESE BASIC SKILLS AND CHARACTER TRAITS!

Position Goals: The Account Success Manager must focus on establishing powerful interpersonal relationships with clients. The primary goal is to be the lead point of contact for all customer account management matters.  Account managers must ensure a timely response to customer needs and objectives, send monthly reports, and assist with challenging client requests or escalations.

ABOUT THE POSITION:
– Onboarding of clients – sending welcome email and confirmation of subscriptions received
– Creating projects in Teamwork, profiles/entities in Signal Genesys, Vendasta, and other platforms needed for the campaign.
– Making sure that everything is communicated with the other teams to meet deadlines for different tasks.
– Checking PR status, Signal Boost reports, and Patch links
– Directly communicating with the agencies/clients regarding the projects handled
– Reviewing articles and sending them to clients for their approval
– Sending task/monthly updates to the agency
– Conduct a thorough quality check with each article and report sent to the client/agency.
– Ensuring that communication with the agencies/clients happens in a timely manner

ABOUT COMPENSATION:
Wage/Salary Range: $35000 PHP monthly (+/- based on experience)
Monthly Salary Based On Experience that you can demonstrate and document
Performance bonuses start after the 90-day probationary term

• Will pay for 1st week, then on a bi-weekly basis after 1st week
• We pay bonuses for great work
• We give pay increases based on performance

HOW TO APPLY:
• Send your updated resume to:
• Use subject line: Account Success Manager

Congratulations you made it to the end, so what are you waiting for?

IMPORTANT – ANSWER THESE QUESTIONS IN YOUR EMAIL TO US:

We use HubStaff () with all workers to monitor on the clock activity, this is mandatory and not an option, confirm you are ok with this to move forward with the interview process.

1. How old are you?
2. What city/country are you working from?
3. Where do you work from? home or office?
4. What type of computer do you use, laptop or desktop, and how old is it?
5. PC or Mac?
6. How fast is your internet speed? send screenshot.
7. Do you have any current technology challenges that cause work outages?
8. Are you willing to work Eastern time zone? 9 AM to 5 PM EST
9. Tell me about your last 12 months of experience
10. Give us at least 2 professional references with name, email, and phone and how you know these people

NOTE: IF YOU FAIL TO FOLLOW THESE INSTRUCTIONS COMPLETELY YOUR APPLICATION WILL BE DISCARDED.

APPLY FOR THIS JOB:

Company: Ascend Digital
Name: Jana K
Email:

Skills