Accounts Receivable Clerk

Our company is looking for an accounts receivable clerk. We are a small company of around 10 people in Toronto Canada.

Role Purpose:
Coordinates and executes accounts receivable activities to ensure payments are received within the term, securing revenue by verifying and resolving any discrepancies. Performs vigilant risk assessments and completes account maintenance reviews accurately and promptly to mitigate risk of bad debt and the impact of cash flow. Oversees and/or coordinates billing, deduction, collection, and compilation of accounts receivable reports.

Responsibilities:
– Execute appropriate collection strategies to improve period-end/monthly cash flow and other Key Performance Indicators (KPI).
– Liaises closely with sales team and customer experience team to solve customer’s unique requirements or reconciliation issues.
– Educates customer on meeting payment terms and various payment options to drive cash flow improvements.
– Prepares and forwards weekly/monthly packages to customers for past due invoices including appropriate proofs of delivery and excel spreadsheet when required.
– Researches and investigates customer account issues, and monitors accounts as appropriate, depending on investigated circumstances; monitors and controls non-payments, delayed payments, and other anomalies.
– Proposes accounts receivable and related policy and procedure changes; participates in the development of general operating goals, objectives, policies, and procedures for the department.
– Works as a partner with sales, customer experience and management to ensure the highest level of professionalism and customer service.
– Performs other job-related duties as assigned.

Skills & Abilities:
Strong organizational skills
Strong attention to detail
Ability to communicate effectively with all levels of the organization including leadership (verbally and written)
Ability to communicate precise information to customers relating to their account status, and to facilitate conflict resolution.
Able to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly.
Self-starter who takes initiative.

Experience:
2 years of Accounts Receivable experience preferred

Please note that the normal working hours for this position will be 9pm to 5am Philipines time.