Accounts Receivable Specialist

Position Overview: The Accounts Receivable Specialist will be responsible for managing and reconciling disputes and open account balances. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders. The ideal candidate must have excellent Excel skills and strong customer relations capabilities.
Key Responsibilities:
• Reconciliation: Accurately reconcile customer accounts, ensuring all discrepancies are identified and resolved in a timely manner.
• Dispute Management: Investigate and resolve customer disputes related to billing and payment issues. Collaborate with sales, customer service, and other departments to facilitate resolution.
• Account Maintenance: Monitor and maintain open accounts, ensuring timely follow-up on overdue balances and proactive communication with customers.
• Reporting: Prepare and distribute regular reports on account statuses, including aging reports and collection forecasts.
• Documentation: Maintain accurate and up-to-date records of all interactions and transactions related to accounts receivable.
• Compliance: Ensure all accounts receivable activities comply with company policies and relevant regulations.
Qualifications:
• Education: Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Experience: Minimum of 2 years of experience in accounts receivable, credit, or collections.
• Skills:
o Strong analytical and problem-solving skills.
o Excellent attention to detail and accuracy.
o VERY Proficient in Microsoft Excel with the ability to create complex spreadsheets, use advanced formulas, and analyze data.
o Experience with ERP systems a plus
o Strong customer relations skills with the ability to handle disputes professionally and courteously
o Strong communication and interpersonal skills (written and on live video calls)
o Ability to work independently and as part of a team.
Examples of the work requests:
• What is the status of aged invoices (past due 60 days) for our top 4 customers – this includes labor claims, allowances, chargebacks and shortages
• Updating the status of each of the invoices / accounts in question using lookup formulas to pull in past comments and more recent information to the most recent A/R report
• Streamlining communications for A/R reporting