Accounts Receivable Specialist

This position will report directly to the Head of Accounting. No direct reports.
Opportunities for Growth:

Role Description: The Accounts Receivable Specialist is responsible for managing all open customer invoices, running aging reports, and maintaining our billing systems. This includes verifying the consumption of services with the technical support team and actively working to collect payments from our B2B clients. The specialist will also be responsible for creating and implementing a systematic process for collections, including template creation and follow-up procedures. This role will predominantly be independent but will require collaboration with the support team.

Key Responsibilities:

Review and manage all open customer invoices.
Run and analyze aging reports on a regular basis.
Coordinate with technical support to verify service consumption.
Ensure all paid invoices are accurately reflected in the billing systems.
Develop and implement a systematic collection process.
Create and use templates for invoice follow-ups.
Escalate collection issues internally when necessary.

Qualifications and Experience:
Minimum 2 years of experience in an accounts receivable or similar role.
Familiarity with Stripe, Zoho Subscriptions, WHMCS, or willingness to learn.
B2B experience is a plus.

Key Skills:

Excellent attention to detail.
Excellent communication skills, with a courteous yet firm approach.
Ability to work independently and collaboratively.
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Persistence and resilience in pursuing invoice collections.

Work Arrangements:

Part-time position (30 hours/week) remote only.
At DuoCircle, we believe in nurturing the professional growth of our employees. As part of our team, you will have opportunities to expand your skills through a variety of tasks and responsibilities. For those who show initiative and excel in their role, there may be possibilities for increased responsibility and advancement within the company.
Application Process:

Company Description: DuoCircle is a SaaS company that delivers the right emails to inboxes so our customers can focus on the big picture. Our mission is to provide small businesses with access to high-quality software and technology solutions, creating a level playing field and giving them the opportunity to succeed with the best available tools. We are committed to providing our customers with exceptional support and services.

We value transparency, adaptability, ownership, understanding, quality, respect, and innovation. We believe in the power of asking questions, delivering projects to 91% of expectations, and confronting issues before they become a problem. Our culture is driven by the guiding phrase, “Sell until we break something, fix it, and then sell some more.”

Company Culture: We are a remote-only company that values effective but short conversations. More details about our core values will be shared during the interview process.
Application Process: Candidates will undergo a technical interview. Please note that we will be requesting a background video during the interview process.

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