The Accounts Support Specialist is responsible for proactively managing accounts receivable including invoicing, credits, collections and providing financial information to management for the smooth operation of the business.
The ideal candidate has excellent verbal and written communication skills, a high attention to detail with strong time management and organisational skills. You are a motivated, reliable, self-starter that can work independently with limited supervision and as part of a team. You have a can-do attitude, a willingness to learn plus the ability to ask questions to find solutions.
Responsibilities:
• Weekly invoice editing and reconciliation, checking supplier invoices against quotes and making adjustments to maximise profit margin each invoice;
• Monitor customer payments and over-payments to ensure allocated to correct invoices;
• Managing overdue invoices recovery follow up from customers via phone, email;
• Process and manage customer invoice disputes;
• Ensure timely payment of invoices from customers while maintaining positive relationships;
• General franchise book-keeping including managing customer payments, carrier costs into the franchise ledger in Xero accounting system;
• Proactive customer follow up on inbound enquiries
• Providing tailored solutions to customer needs based on budget and time requirements
• The ability to provide clear communication and excellent customer service at all times is critical for success in this role.
Requirements:
• At least 2 years Accounts / Customer service experience
• Prior experience working for a freight forwarding company an advantage
• Strong verbal and written English communication skills
• Ability to follow structured systems and procedures
• High attention to detail
• Data entry skills
• Effective time management and prioritisation skills
• Ability to work independently with limited supervision or direction
• Strong multi-tasking skills
• Proficient with Microsoft Office and Google products suite
• Soft Skills: driven, team player, customer focused, problem solving mindset with a can-do attitude & willingness to learn
Equipment Needed:
• Desktop or Laptop
• Dual monitor / second screen required
• Core I5 or Ryzen 5 & above
• Min 8GB RAM
• Microsoft windows genuine version
• Backup Internet
• Backup power
Wage: PHP26,000 pmth to PHP40,000 pmth based on experience and skills
Benefits:
• Full time work from home role
• Day shift working Monday to Friday Australian business hours
• No weekend work
• Holiday & sick leave
• Australian national public holidays
• Birthday bonus day off
• Benefits contributions towards Pagibig, SSS & Phil Health
• 13th Month pay
IMPORTANT: If this role sounds like your next career move then click the link below and complete the Google form application ASAP.
/8A6WGNnaxnKThiAn7
APPLY FOR THIS JOB:
Company: Outsourced Staff
Name: Recruitment Manager
Email: