Admin and Social Media Virtual Assistant

We’re seeking a person for Customer support, Admin og Social Media Virtual Assistant.
20 hours per week (it is possible to get a full-time job with 40 hours per week).
This position is for you who thrives on organization, proactivity, and exceptional communication skills. If you’re detail-oriented, love providing top-notch customer service, and excel in a fast-paced environment, we want to hear from you.
This role offers a chance for long-term growth and the opportunity to be an essential part of the business’s success.
Join an established and growing AB5 art school company in Norway by becoming our exceptional Customer Service and Social Media VA. This is a part-time, work-from-home opportunity.

Our company – AB5 online Art school
AB5 online art school is a leading online art school in Norway, founded with the vision of learning art painting for adults and becoming artists. Our values ??are to provide professional teaching, promote the joy of painting, and encourage freer expression.

The Details
Remote, work from home.
20 hours per week (it is possible to get a full-time job with 40 hours per week)
Wage Salary: $5.00/hr.
11:00 am – 15:00 pm Norwegian time. Opportunity to increase hours wage if capacity increases from work.
Here’s what you’ll be doing
Customer support
-Responding to student´s inquiries, concerns, and complaints via email and Messenger
-Communicate clearly and emphatically, ensuring customers feel heard and valued. Provide relevant information to enhance their overall experience.
-Specialise in managing escalated customer issues and finding solutions promptly.
Responsible for collecting and updating client testimonials across our products

General Admin
-Data entry: such as inputting information into databases – Monday
-Research: Conduct research as needed to support projects, including gathering information, analyzing data, and preparing summaries or reports
-Document preparation: creating and formatting documents such as reports, presentations, and proposals
-Project Coordination: Create and maintain project schedules, timelines, and task lists. Monitor project progress and provide regular updates to the team
-Regular Website Updates

3. Social Media :
Develop and create engaging content for social media platforms -Instagram, Facebook, and TikTok.
Publishing content on social media.
Create graphics, marketing material, workbooks, PDFs.
Lead in the creation and editing of written, video, and photo content.
Review analytics and create reports on key metrics.

Collaborate with the team to create a social media calendar.
Assist in developing and managing social media marketing and influencer marketing strategy.

Social media groups: create, edit, and update weekly scheduled posts
Some graphics to our weekly posts in FB groups.
Admin for our Facebook page
Admin of Facebook groups: Adding clients and potential clients to groups – updating Monday sheets
Support in social media marketing (webinar and direct messaging on social media.

This position is for the person who:
-Is incredibly detail-oriented and organized and knows how to problem-solve.
-Always seeks to create better systems and take an interest in how they can make things more efficient and effective.
-Speaks up if they see a problem and are proactive in finding a solution. (You don’t just make it work, you make it better!)
-LOVES working with a small team and thrives in a fast-paced working environment.
-Knows how to manage time and work independently but also enjoys collaboration.
-Is resourceful, meaning they know when to Google it and when to ask for help.

Skills, Experience & Requirements
-At least 2 years of experience as a Virtual Assistant working online for US, Australian, or European clients.
-High-Speed Internet, ideally Fibre Connection with a minimum 50 Mbps download speed
-Excellent communication skills
-High Attention to detail
-English written communication skills
-Exceptional organizational and time management skills.
-Comfortable working in a fast-paced, remote work environment.
-Experience working from home, remotely, and 100% online.
-Excellent time management skills
-Familiarity with the art painting is a plus.
– Quality of work – We expect maximum effort to ensure high-quality results and that performance objectives are met

-Trust and consistency – We expect punctuality, self-management, and consistent display of company values.
In the application we appreciate your honesty, please, screenshot of the nternet speed.