Admin Assistant

Our eCommerce company is growing quickly and we are looking to hire a highly motivated go-getter to fill a unique role that blends the skills of an Amazon Specialist, VA, Account Manager, and Executive Assistant. You’ll be a self-starter who thrives in a fast-paced environment and isn’t afraid to take charge. Our business is focused on Amazon’s FBA program where we buy products at wholesale brands and distributors and resell them on Amazon for a profit.
This position offer flexible hours of work (not required to work North America business hours) and will start part time with 4 hrs per day and moving to full time (8 hrs per day)??

GENERAL REQUIREMENTS:?- business acumen to help grow the business ?- excellent English communications skills (verbal and written)?- flat file – must be proficient with flat files and troubleshooting?- Spreadsheets: MS Excel and Google Sheets (advanced excel functions, pivot tables, etc)?- data analysis and data driven decisions?- general executive assistant skills- attention to detail??

OTHER ASSETS:
– Amazon seller central and Amazon PPC experience is an asset, but not required
– Some experience with amazon related software like Helium 10, Keepa, Sellerboard, Selleramp, Bqool is a plus
– basic graphic design, multimedia, and editing is an asset

TASKS:
– day to day operations, managing seller account
– amazon troubleshooting and problem solving
– managing seller support cases and escalations (case log management)
– FBA reimbursements, stranded inventory issues, account health issues, listing quality dashboard, etc?- REPORTING: data entry / creating reports / dashboard creation / daily, weekly, monthly reports
– Product and Keyword Research
– listing optimization and organic keyword ranking?- managing and creating A+ content

Training will be provided for all tasks. We will provide SOPs and training video for you to use. Here are some of the aspects of Amazon Seller Central / Amazon Operations / Amazon Account Management you will work on: Amazon Catalog Management, Flat File, Listing Management, Inventory Management, fixing listings, working with seller support and escalating cases, creating variations, troubleshooting, creating product listing using a flat file, fixing stranded/suppressed or inactive listing, fixing hazmat listing, creating shipping plans, creating coupons, category listing reports, monitoring health account, monitoring seller feedback and product reviews, answering customer’s email/ inquiry, removing negative reviews, processing reimbursements for lost/damaged inventory, etc??

Please read this job posting carefully. If you apply or send us a message, make sure to include the work “banana” in your subject line of your reply and tell us how you fit the job description. In order for your application to be considered, please submit in addition to your reply, a screenshot of your internet speed and a sample voice (no more than 30 seconds long) of why you will be the best fit for this role.