Position: Admin Assistant
Location: Remote – Philippines
Working Hours: UK GMT 3 PM – 12 AM (9-hour shift), Monday to Friday, and 8:30 AM – 6 PM, Sunday (6 days a week)
Salary: PHP 20,000 – 25,000 per month, depending on experience
About Us
Park Medical Clinic (PMC) is a leading healthcare provider with over 30 branches across London. We pride ourselves on delivering top-notch healthcare services with a focus on patient satisfaction. Our administrative team plays a pivotal role in ensuring smooth operations, and we’re looking to expand that team with an exceptional Admin Assistant.
Job Summary
As an Admin Assistant, you will be the first point of contact for our clients, providing administrative support to our healthcare offices in London. If you are a proactive individual with excellent communication skills in written and verbal English, this job is for you. We are looking for someone who values work stability and is eager to grow their career with us, rather than viewing this as a short-term position.
Key Responsibilities
Handle inbound and outbound customer service calls, emails, and chat support.
Schedule appointments, answer queries, and manage patient data.
Coordinate with the UK team to ensure seamless administrative support.
Compile, verify, and sort information to prepare source data for computer entry.
Manage patient records and maintain data integrity.
Contribute to team efforts to meet and exceed company targets and objectives.
Requirements
Excellent command of written and verbal English.
Prior experience in customer service and/or administrative roles is a plus.
Basic knowledge of healthcare industry terminology is preferred but not mandatory.
Strong organisational skills and attention to detail.
Familiarity with MS Office Suite and CRM systems.
High school diploma or equivalent; bachelor’s degree in a related field is a plus.
Benefits
Competitive salary.
Opportunity for growth and skill development.
Work from home.
Team-oriented and supportive work environment.
How to Apply
To apply, please visit our careers website: /park-medical-clinic/job/L76WX953 and submit your CV, cover letter, and a video answering the following three questions:
Why do you want to work for Park Medical Clinic?
Can you describe a time when you provided excellent customer service?
How do you manage your time and stay organised while working remotely?
Note: Only candidates who are able to work UK GMT hours and are based in the Philippines need apply.
APPLY FOR THIS JOB:
Company: LURN MEDIA
Name: Chloe Evans
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