Admin Assistant (EXPERIENCE REQUIRED)

We are looking for qualified and proficient Admin Assistants to provide administrative support and customer outreach while working remotely.

The ideal candidate should be comfortable performing a multitude of administrative tasks, able to communicate through multiple channels, and super organized. The admin assistant should be able to adjust to the required schedule and metrics for the role.

Working Hours: Monday to Friday can be between 7AM to 7PM UK time depending on the time required.

Job Description:
• Performs administrative tasks associated with the efficient and effective management of the client’s social media accounts and email.
• Tasks will be maintaining accounts, email, calendar and other administrative tasks.
• Ensure each customer contact is handled in a manner consistent with the client’s brand and values to maintain customer satisfaction and retention.
• Apply active listening skills to diffuse a potentially tense customer interaction.
• Filter and escalate inquiries as appropriate.
• Responsible for Customer Engagement, Customer Care, Complaints Resolution & Customer Satisfaction.
• Must be able to work independently and with minimum supervision.
• Must be able to multi-task and flexible as other tasks may be assigned.

Requirements:
• Experience as an admin assistant is REQUIRED.
• Familiarity with any booking systems (i.e Calendly, Google Calendar, Outlook etc.).
• Familiarity with different Social Media platforms (i.e. Instagram, Facebook, Tiktok, LinkedIn etc.).
• Familiarity with CRMs or systems being used to keep records.
• Laptop or desktop that is at least I3, or I3 equivalent and above.
• Strong internet connection with backup internet available.
• Excellent time management and organizational skills.
• Excellent verbal and written communication skills.
• Self-directed and able to work with minimal supervision.

If you feel you are a right fit for the role, kindly fill out the form below so we can process your application accordingly.

WE WILL NOT ENTERTAIN THOSE WHO DID NOT SUBMIT THEIR APPLICATION FORMS.