Position: Admin Assistant Manager
The Company: Delegate To Elevate LLC is a fast-growing Virtual Assistant company helping fitness professionals, gym owners, and business coaches scale their businesses.
Our team is full of top-notch, A-players! We move fast, are bold, have crazy high standards, are hungry and addicted to growth and learning, and enjoy what we do. We thrive on growth, learning, and love the opportunity to serve this mission together and make an impact. We believe in realizing our own potential through the meaningful work we do.
We are now growing faster than ever at Delegate To Elevate LLC, and need a full-time Admin Team Manager to help us manage the admin team and tasks, liaise with clients, and handle the delegation of tasks.
This is a full-time opportunity, and you can work from the comfort of your own home (our Team is remote all over the world).
It’s going to be a lot of fun.
This is your Dream Role if you:
– Excel in managing and leading a team, providing guidance, and fostering a positive work environment
– Are highly organized and can effectively manage multiple tasks and deadlines
– A strong communicator who can effectively collaborate with clients and team members.
– Have a keen eye for detail and can maintain high standards of work quality
– Are proactive and can identify and resolve issues in a timely manner
– A quick learner who can pick up new skills quickly
– Are an excellent team player and very willing to be A+ in supporting the operations.
– Have a problem-solving mindset and can offer innovative solutions to improve efficiency and productivity.
– Know how to work under pressure and meets the deadline.
– You demonstrate professionalism, integrity, and a strong work ethic
– And you want to be a part of a fast-growing startup.
What’s expected from you:
1. Team Management and Operations:
– Supervise and manage a team of admin VAs
– Assist with onboarding new clients, ensuring a smooth transition and clear communication.
– Hold the team accountable by providing leadership, feedback, and performance evaluations.
– Provide support to the team with various tasks, such as updating log-ins, answering questions, and ensuring access to
necessary resources.
– Keep Asana boards of clients organized, ensuring tasks are properly categorized and assigned.
– Ensure optimal utilization of virtual assistants’ time by monitoring their workload and task allocation.
– Delegate tasks equally among team members, considering their skills, availability, and workload capacity.
– Regularly assess and adjust task assignments to maintain a balanced workload distribution.
– Identify opportunities for skill development and cross-training within the team to enhance versatility and effectiveness.
– Have regular meetings with management to report team and clients’ progress and concerns
2. Task and Deadline Management:
– Assign tasks and monitor their progress to ensure deadlines are met.
– Check Asana daily to track the progress of tasks, identify any delays, and take necessary actions.
– Conduct team huddles/meetings when needed to discuss important updates, address challenges, and foster team
collaboration.
3. Reporting and Tracking:
– Monitor and report the team’s performance, including productivity, quality of work, and adherence to deadlines.
– Track and maintain client timesheets to ensure accurate billing and invoicing.
– Remind the team to update scorecards quarterly, providing a comprehensive overview of individual and team performance.
4. Client Relationship Management:
– Manage clients and their expectations, ensuring clear communication and delivering high-quality service.
– Check-in with new clients during their first and third week to address any concerns and ensure satisfaction before renewal.-
– Respond to client requests promptly and efficiently, addressing their needs and providing necessary support.
DO NOT APPLY IF
X You are lazy.
X You don’t have plans to work on a full-time basis.
X “What’s in it for me” mentality.
X Flaky or not dependable.
X You’re not a team player.
X Negative, do not accept constructive feedback.
X Are bad at communicating your honest opinions
This is going to be a fulfilling role. We look forward to seeing your application come in!
If you or anyone you know is potentially a good fit, go to /PFmw7bV9VQLvJJDq7 and take 3 minutes to apply.
This is going to be a fun role. We look forward to seeing your application come in!
Message or email with any questions.
We are excited to collaborate with you!
APPLY FOR THIS JOB:
Company: Delegate To Elevate
Name: Delegate To Elevate
Email: