Admin Support

Job Opportunity: Admin Support

Are you a proactive individual with a passion for administrative work? Gail Budden Admin Solutions and Ask Charly Leetham are looking for a passionate Virtual Assistant to join our team. If you excel in a remote work environment, have a keen eye for detail, and possess excellent communication skills, we want to hear from you!
Responsibilities:
Email Management:

Reviewing, Categorising, and Responding to Emails: Manage multiple inboxes, ensuring efficient and timely responses.
Organizing Emails: File emails and responses into appropriate folders with relevant tags.
Invoice Handling: Email invoices received in the inbox to Servicem8/Xero.
Customer Service: Identify and address customer service requests in the inbox.
Booking Confirmation: Follow processes to send out booking confirmations.
Warranty Claims: Follow up on warranty claims.

ServiceM8:

We will provide training on how to use this tool. Your tasks will include:

Job Creation: Create jobs from the invoices forwarded from the email.
Job Status Monitoring: Check the status of jobs in the system.
Collaboration: Work with our Senior Admin Team to perform other tasks as agreed.

General Admin:

Daily Handover: Provide a written handover at the end of each work period.
Team Collaboration: Work with our admin team on other tasks as agreed.

Requirements:

Initiative & Passion: A self-starter who shows initiative and passion for their work.
Independent & Collaborative Work: Ability to work independently and collaboratively in a remote team environment.
Problem-Solving Skills: Well-developed problem-solving skills with a willingness to ask for help.
Communication Skills: Strong command of English with excellent written and verbal communication skills.
Email Management Tools: Experience in using Outlook, Gmail, and/or Zoho Mail is desirable.

Why Join Us?

Remote Work Flexibility: Enjoy the freedom of working from anywhere while being part of a supportive remote team.
Professional Development: Receive training and develop your skills with our comprehensive support.
Impactful Role: Play a vital role in ensuring the efficiency of our administrative processes and assisting us in delivering excellent customer service to our end customers.

If you are ready to take on this exciting role and contribute to our success, we would love to hear from you!
How to apply:

1. Make sure you’ve read all of this job requirement and have looked at our website to see if you’re a good fit and you like the idea of joining our team.
2. Visit: Click to view/work-with-us-application/ and complete the application form.
3. Make sure to include ‘Red Shoes’ in the subject line, and ‘Pink Tulips’ in the Description text to ensure that you’ve read the job requirement properly.
4. We will only consider applicants who follow steps 2 and 3, all other applications will be deleted.
5. After applying, we may ask some questions and the top candidates will be invited to a phone / video interview with us.