Admin Support – Telehealth Business (Australia)

We are a fast-growing Telehealth company based in Australia and we are looking to hire an admin assistant to support our expansion.

Our business is focused on delivering digital consultations (phone or video), to patients across Australia. Our team is based across Perth, Sydney, Melbourne and the United Kingdom and consists of doctors, nurses, software engineers, support staff, and sales people.

As a data entry & admin support member in our business you will be working alongside the sales & support team (4 people)

Your role will include the following tasks:

Each day, centralise all patient information on a single spreadsheet daily from across various tools
Each day, review required patient tasks for all patients in advance of their consults (sharing consent, registration etc), and updating central tracker to reflect updates in actions
Making bookings for patients within our system (the bookings will already be confirmed with the patient, this role is responsible for creating the physical booking)
Over time, we may expand this role to include customer service via chat

Requirements: The ideal candidate be extremely detail oriented, an excellent communicator and very well-organised. Fluent written and spoken English is a must, as is experience in data entry. We are looking for a strong team player who can integrate to our team >>> tell us about your experience in your application.

Nice-to-have (not essential): The ideal candidate will have experience in the medical industry, or a similarly regulated industry such as insurance or banking. Google Workspace (Gmail, Docs, Sheets), Miro, and Slack experience are all positives

Training will be provided for all tasks. You will shadow the people currently doing the role to learn the tasks, and will also be provided with Standard Operating Procedures (SOPs) and training videos. Please reply with “chicken” in the subject line if you’ve read this far.

Thank you very much for considering joining our company. If you are excited about this role, please respond with a 30 second voice or video note explaining why you’re a great fit for the job, along with a screenshot of your internet speed from Click to view.