Administration Assistant – Australian Mortgage Broking

Who we are
Blambles Finance Group is a boutique finance broking business based in Brisbane, Australia. We pride ourselves on helping our customers get the best deal from our residential and commercial lender partners.
We are looking for a self motivated and highly efficient person to support the continued growth of our business on a permanent full time basis. You will work closely with our existing Filipino based virtual assistants and the business owner based in Australia.

Key requirements for the role
• Highly proficient in Microsoft Office 365, with excellent Excel skills
• Excellent English communicator, both written and oral
• Self motivated to complete tasks with minimal supervision and prioritise competing tasks / deadlines
• Stable prior employment
• High attention to detail

You will be rewarded with
• A role which is 100% remote allowing you to work from home
• Competitive remuneration, and future eligibility for a performance bonus and public holiday / annual leave
• A flexible working environment including Australian based hours (AEST)

To apply for the role please,
• Email Click to view
• With the subject: BFG job application – Admin Assistant
• Enclosing your resume and cover letter outlining why you would like to apply and addressing queries below
• Respond to the following questions,
o When are you available to start?
o Provide evidence of your current internet connection speed?
o Confirm whether you are happy to supply your own internet connection, laptop and headset?
o Outline why you would like to apply for the job?
o Outline why you would be a good fit for the job based on your past experience?
o Current remuneration and expected remuneration?

In addition, please complete a short online test by clicking on the link below:
Click to view/testtaker/publicinvitation/d5c3609e-b83b-44f1-a3da-cfc88a96a2c9

Please note only qualified applicants who meet the minimum criteria, follow the instructions outlined above and who score highly in the questionnaire will be considered for this role. We will only respond to applicants who will be considered further.

Essential Duties
• Saving all emails in the Mercury inbox to relevant client opportunities
• Managing the centralised inbox including,
o Distribution of emails to the appropriate people, folders and filing in Mercury
o Setting up auto forward rules and auto-flows to improve efficiency
• Issuing info requests to new clients
• Saving client documents to folders and renaming in accordance with naming convention
• Removing TFNs from documents where appropriate
• Undertaking credit checks on behalf of clients
• Issuing info requests to new clients
• Superior customer service whilst working with various stakeholders including customers, suppliers, referral partners and other staff
• Ensure compliance with all internal and external policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations, and adheres to the National Consumer Credit Protection Act 2009, Privacy Act 1988 and Australian Privacy Principals.
• Any other ad hoc tasks and projects required from time to time
• Completes all tasks correctly and on time