Administration Assistant
About Ethos Psychology:
Ethos Psychology is a well-known boutique psychology practice looking for a part-time experienced Administration Assistant/PA to join our team in South Melbourne. Due to the increasing demand for our services, we seek an enthusiastic, dynamic addition to our team to provide day-to-day administrative support and look after our clients.
Ethos Psychology is a successful boutique psychology practice, and our vision is to create a safe, warm and empathic therapeutic space for the community where clients and practitioners feel welcome, supported and inspired.
As a part-time employee, this role has some flexibility depending on workload demands. You will be the first point of call for all bookings and responsible for ensuring all appointments are tended to with all necessary documents or clinical information provided to the relevant Psychologist before client appointments.
As some of the work is conducted via Telehealth video link you will need to be proficient with troubleshooting issues with connectivity.
The Role:
Be the first point of contact for both phone calls and email contact (manage inbox for the practice)
Schedule booking of appointments for all Psychologists in the team through Halaxy Practice management system (not sure what you are using)
Liaise with Medical practitioners and Psychologists to ensure Client bookings are made following priority deadlines
Manage all documentation, ensuring all documents are available in advance of appointments
Liaise with Medicare and Health Care providers regarding item numbers and claiming payments
Send out invoices for payments as required
Manage payments of practice expenses, including reconciliation of petty cash
Work in conjunction with the Bookkeeper to ensure invoices or payments are paid within payment terms
Other Administrative duties as required
The Person:
Previous experience in a similar role (essential)
The ideal candidate will have experience in the Allied Health/Medical sector
Minimum three years’ experience
Ability to work autonomously from our South Melbourne office
Experience in client management around scheduling appointments and adeptly triaging clients (phone and face to face)
Ability to multi-task and manage multiple priorities
Ability to meet urgent deadlines that are often non-negotiable
Highly organised
Strong time management skills
Good communication skills to work with multiple professionals
Good document management controls
High level of confidentiality as dealing with sensitive information
We Offer:
Flexible working hours – depending on work demands
Above Award rates for the right candidate
Exceptional working environment
Modern offices
Potential to suit return to work parent
How to Apply:
To apply please click the apply button and send a brief cover letter and CV outlining your qualifications and experience. All applications will be handled confidentially.
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