Administrative and Project Support Assistant

ABOUT US
We are a boutique Business Systemisation agency based in Queensland, Australia. Our mission is to empower fast-growing businesses by streamlining and documenting their processes.
We’re not your average agency; we embrace a modern approach to systemisation and are committed to staying at the forefront of industry trends.
THE ROLE
Are you someone who thrives on organisation, systems, and going that extra mile? Do you have a can-do attitude, a natural problem-solving ability and a resourceful mindset? If so, this remote position is perfect for you.
Your role is to assist Project Managers by creating client process maps, offering technical support, updating our internal processes, and creating presentations and documents using Google Docs, Microsoft Word, and Canva.
In addition, it will be your responsibility to publish content and keep our WordPress website up to date.
POSITION DETAILS
– Location: Remote, Anywhere in the Philippines
– Hours: 20 hours per week, with flexible start and finish times (minimum three days per week)
– Reporting: You will report to the Marketing Manager/Client Support Senior Assistant in the Philippines
– Meetings: Weekly work-in-progress meetings with your supervisor, monthly all-team meetings (conducted online)
– Communication: All communication and meetings are online with our internal team
– Training: Two weeks of paid training (rate discussed at the interview); Regular hourly rate after training: AUD 15.00 per hour
– Monthly Salary: AUD$1,200
DESIRED TRAITS
– Quick learner
– Responsive and excellent communicator
– Proactive with a strong initiative
– Takes pride in their work
– Confident in providing guidance and support
– Takes ownership and responsibility
– Meticulous attention to detail
– Proficient in spoken and written English
– Comfortable with project management and online tools
– Able to create internal instructional videos
– Open to feedback and coachable
– Seeks opportunities for improvement and provides constructive feedback
– Enjoys learning and teaching
– Thrives in both autonomous and team settings
– Effective time and schedule management
REQUIRED EXPERIENCE
– At least three years of administrative virtual assistant experience
– Proficiency in Google Drive, Google Docs, Google Sheets, Google Slides, Gmail, Microsoft Word, and Excel
– Basic knowledge of WordPress
PREFERRED EXPERIENCE
– Writing standard operating procedures and training materials
– Business process management knowledge
– Familiarity with Canva, Miro, and project management tools
– Experience with screen recording software
REQUIREMENTS
– Reliable internet connection
– Desktop or laptop
– Microphone and webcam for Zoom meetings
If you are an enthusiastic and detail-oriented individual ready to contribute your skills to our team, we encourage you to apply. Join us in making a meaningful impact on businesses while enjoying a flexible and engaging work environment.
APPLICATION PROCESS
Please complete the questionnaire and upload your resume and a cover letter highlighting your relevant experience.
We will contact you within seven days of receiving your application. You may be asked to complete a brief assessment if you are selected for an interview.
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