Administrative Assistant

Expert Virtual Assistant Position for a Mission-Driven Company

Are you a versatile and driven professional who can masterfully navigate the realms of administrative tasks for an impact-driven organization? Do you have a proven track record of executing seamless organizational tasks for a team and customer base? If so, we have an exceptional opportunity for you!

The School of Intuitive Studies is a small company seeking a Virtual Assistant to support various administrative tasks and ensure smooth operations within the organization. The ideal candidate should possess strong organizational skills, attention to detail, and proficiency in various software and platforms used by the school.

Responsibilities include:

Administrative Tasks:
Manage and organize tasks in Asana.
Create and format forms, survey documents, and PDFs as needed.
Upload videos, content, and audio files to the portal.
Perform minor video editing and clip creation.
Upload and structure newsletters and emails.
Upload the podcast to BuzzSprout and distribute it to various channels.
Upload content to YouTube.
Create surveys using JotForms.
Upload and schedule blog posts.
Handle billing issues and collections.
Maintain the Events Calendar.
Generate monthly commission reports for healers.
Set call reminders for courses.
Upload emails to KEAP.

Customer Support:
Address customer requests and issues related to portal access, billing, and general inquiries.
Maintain knowledge of customer history to provide personalized support.

Inbox Monitoring:
Regularly check the inbox every 8-12 hours to ensure timely responses to inquiries.
Platform Proficiency:
Demonstrate expertise in various software and platforms, including CRM systems (e.g., Stripe, Paypal, KEAP), Learn Dash, WordPress, and Kajabi.
Technical Support:
Assist with password issues and access problems.
Perform website maintenance tasks.
Troubleshoot and resolve portal issues.
Address WordPress-related issues.
Assist with maintenance and problem-solving for KEAP and Kajabi CRM.
Sales Support:
Collaborate in building connection processes to support sales and School of Intuitive Studies healers.
Qualifications:
Excellent English and communication skills
Strong organizational and multitasking skills.
Proficiency in KEAP, WordPress, Learn Dash, Stripe, Paypal, Asana, JotForms, BuzzSprout, YouTube, and other relevant software or a quick learner.
Excellent customer service skills.
Ability to work independently and efficiently in a virtual environment.

This role is crucial for maintaining the School of Intuitive Studies’ operational efficiency and ensuring a seamless experience for both customers and healers. If you have the necessary skills and are passionate about supporting an organization dedicated to intuitive studies. Please respond back with a resume, cover letter, and the top 3 reasons why I should pick you over the 100s of people who respond to this ad.