Administrative Virtual Assistant for a Physical Therapist

Job Description: Job #1

We are seeking a highly organized and proactive Administrative Virtual Assistant to join a dynamic physical therapy practice. You will play a crucial role in connecting patients with our clinicians and ensuring the smooth operation of our scheduling and billing processes. This position requires a commitment to confidentiality, reliability, and long-term collaboration.

Key Responsibilities:

Act as the first point of contact for patients, managing all aspects of appointment scheduling from initial contact to follow-ups.
Send patient reminders and manage new patient intake forms.
Perform data entry tasks and manage patient billing, including the creation of superbills.
Respond to emails and handle non-patient care related inquiries.
Assist with the organization of schedules, appointments, and to-do lists using Google Workspace, Drive, and Jane App.
Communicate effectively with patients and healthcare providers via Google Voice, text, email, and Sfax.

Requirements:

Proven experience as an administrative assistant or similar role, preferably in a healthcare setting.
Familiarity with Google Workspace, including Docs, Sheets, and Drive.
Experience with Jane scheduling software and Sfax e-faxing communication.
Strong organizational skills and the ability to manage multiple tasks efficiently.
Excellent communication skills and the ability to work independently.
A commitment to maintaining patient and business confidentiality.
Ability to work during US time zones to align with our office hours and patient schedules.

Reporting Structure:

The Administrative Virtual Assistant will work under the guidance of the office manager and coordinate with other team members to ensure operational efficiency.

Application Process:

To apply, please submit the following:

An introductory video (provide a Loom link).
Your resume detailing relevant experience and skills.

Applications without an intro video and resume will not be considered. We are looking for candidates who meet all the above requirements and are ready to contribute to our mission.

NOTE: Licensed Physical Therapist are highly encourage to apply.