Airbnb Representative and Copywriter

We are a fast growing, multi-faceted real estate company seeking a talented copywriter and Airbnb representative to join our team, and help further grow our real estate business. Through our short-term rental company, we host thousands of guests per year (via Airbnb, VRBO, and our direct booking platform) at our properties, and promote this business through blog posts on our website, and our social media presence.

We are seeking someone to respond to guest inquiries to our properties via Airbnb, VRBO, our direct booking platform, and elsewhere (we use Guesty to manage multiple booking channels), to help coordinate cleanings, maintenance issues, and other related tasks with our on-the-ground employees, and to draft the text content of blog and social media posts for our companies. The job may also involved speaking on the phone with guests, and/or vendors.

Our ultimate goals for you to help us with are to (a) ensure that guests have a safe and enjoyable stay at our properties; (b) promote and encourage guests to book our properties and to drive revenue to our businesses and; (c) assist us in further promoting our businesses.

In a typical day, you might:
Respond to guest inquiries via Guesty
Create new listings and photo captions for a new property to distribute across platforms like Airbnb, VRBO, and our direct booking website
Communicate with guests to help curate the ultimate itinerary for their vacation
Draft a blog post on the top restaurants in the area to be included on our website

We expect you to:
Have perfect written English, and very fluent spoken English
Be tech-savvy
Be able to communicate with other members of our team using tools like slack
Be a self-starter and creative thinker
Have a thorough attention to detail
Be responsive to guest inquiries and questions
Be able to effectively organize your time and be self-directed to accomplish tasks
Be timely, and work set and consistent hours

Preferred Experience:
Prior experience in hospitality, short-term rental, or property management contexts (e.g. Airbnb, VRBO, or similar)
Prior experience in real estate or construction
Prior experience working as virtual executive assistant
Prior experience copywriting

Optional/Bonus Experience:
Social media management
Revenue management (short-term rentals, hospitality, or otherwise)