All-round Amazon Virtual Assistant (1+ years of experience with Amazon)

ABOUT THE COMPANY
ZeroWastely is a rapidly growing eco-friendly e-commerce business based in Utrecht, the Netherlands. We focus on launching innovative products that solve wasteful single-use problems. We are rapidly growing with an average annual growth rate of 100%. We are also expanding into a second brand as we speak, specializing in home decor and innovative home products, called Nordic Hues.

ZeroWastely, founded in 2021, is gaining recognition for its innovative eco-friendly products. Join our early team of 2 members and collaborate closely with the founder and other teammates as we actively expand. Experience growth in a close-knit, camaraderie-driven work culture focused on innovation, continuous learning, and top-notch marketing. We offer a defined learning path to specialized roles, supported by Titan Network.

We admit we might not be for everyone. We value high standards, hard work, and hiring smart individuals with strong critical thinking skills. If you are motivated, proactive, honest, and eager to learn, this is the place for you. The rewards are plenty.

JOB DESCRIPTION
The position entails a broad range of responsibilities, such as reimbursements & refunds, seller support case management, providing excellent customer service, inventory management, and executing review management. Additionally, you will assist (or manage, if you have sufficient experience) in optimizing listings, enriching product listings with relevant keywords, setting up and managing PPC campaigns, launching new products, and contributing to product hunting, among other tasks. Again, for specific roles, you can be brought up to speed after acing the most important responsibilities.

This role provides opportunities for continuous learning, supported by top-notch learning material from Titan Network, and offers specializations in listing optimization, PPC, and product launch.

REQUIREMENTS
* Minimum 1 year of proven Amazon virtual assistant experience
* In-depth understanding of Amazon SEO research, Product Launch, and Listing Optimization
* Fast and reliable internet connection, with backup for outages
* Daily availability for Slack communication and video calls (08:00 – 16:00 Amsterdam Timezone)
* In-depth understanding of Amazon’s platform, policies, and best practices
* Excellent communication and customer service skills
* Analytical mindset for informed decision-making
* Exceptional organizational skills and attention to detail
* Self-sufficient, proactiveness, can-do mentality, motivated, and flexible to meet deadlines
* Strong problem-solving skills for complex issues
* Excellent English proficiency (spoken and written)
* Title your application as “stellar self-starter”
* Proficiency in Asana, Slack, Excel, Google, Office, Loom.

BENEFITS:
* Salary commensurate with experience.
* Learning and fast growth opportunities
* Close-Knit Team and Camaraderie
* Ambitious and innovative entrepreneurial environment
* Versatility and diverse work responsibilities
* Access to cutting-edge Amazon learning material backed by Titan Network
* Paid time off during your local holidays.
* 13th month included
* Professional development opportunities.

If you are an experienced self-starter, have a can-do mentality, a passion for Amazon, and someone willing to do exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as an All-round Amazon Virtual Assistant.