Job Title: Amazon Account Manager/Buyer
We are seeking a highly motivated and experienced individual to join our team as an Amazon eCommerce Specialist. In this role, you will be responsible for researching, sourcing, and managing branded products for sale on Amazon. Your expertise in navigating the Amazon marketplace will be crucial in identifying high-demand products with strong sales potential. You will utilize various software tools, such as Kippa and FBA Calculator, to assess monthly sales volume, determine profit margins, and set competitive pricing.
Responsibilities:
– Conduct thorough research to identify popular branded products with high sales volume and ranking on Amazon.
– Utilize software tools, including Kippa and FBA Calculator, to analyze and determine monthly sales volume, potential profit margins, and competitive pricing.
– Initiate contact with vendors, request quotes, and skillfully negotiate prices for product purchases.
– Manage and update the Amazon store, ensuring compliance with Amazon’s policies and procedures.
– Efficiently create and manage Amazon shipping labels, tracking orders to ensure timely delivery and customer satisfaction.
– Monitor and adjust product pricing to maintain competitiveness on Amazon, utilizing repricing tools and implementing prime discounts when necessary.
– Address customer complaints or issues promptly and professionally, upholding a positive image of the company.
– Prepare Plan of Action (POA) if required to resolve any issues with Amazon, following up until a resolution is achieved.
– Cultivate strong relationships with vendors and consistently explore new products to expand our product line.
– Communicate clearly and professionally with vendors, managers, and customers, facilitating a smooth buying and selling process.
– Regularly update pricing across all platforms, including eBay and Amazon, to ensure consistency.
– Continuously seek new suppliers and explore alternative means of purchasing items.
Product Research and Analysis: The job description emphasizes the need for researching and analyzing products on Amazon. The candidate’s resume does not mention specific experience in this area.
Competitor Analysis and Buy Box Optimization: The resume lacks specific examples of monitoring and analyzing competitors and optimizing strategies to win the Buy Box.
Repricing Strategies: There is no mention of experience in creating repricing strategies on Amazon Seller Central.
Customer Service and Complaint Resolution: Although the candidate’s resume mentions providing excellent customer service, there is no specific mention of handling customer messages, addressing complaints, or resolving issues with minimal cost to the company.
Specific Software Tools: The job description mentions using Keepa and other software providers.
Requirements:
– A minimum of 2 years of experience in eCommerce, particularly with end-to-end Amazon operations.
– Strong organizational and multitasking abilities to effectively manage multiple tasks and projects.
– Fluent proficiency in English, both written and verbal.
– A highly motivated self-starter with a proactive approach to problem-solving.
– Ability to work well under pressure and meet tight deadlines.
– Excellent communication skills, enabling the establishment and maintenance of strong relationships with vendors, managers, and customers.
– Experience using Keepa and FBA Calculator software.
– Demonstrated knowledge and understanding of Amazon’s policies and procedures.
Rate: $7/hr (based on skills and experience)
Schedule: Ideally Monday-Friday, 9am -6pm EST with 1 hour break
To apply: /forms/3d7f8c1794cfeb87d2523d72dfc8a870?r=use1
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Company: Domum Services
Name: Alex McKinsey
Email: