Amazon Account Representative

TO BE CONSIDERED YOU MUST SEND YOUR CV, A COVER LETTER AS WELL AS A VOICE RECORDING ANSWERING THE FOLLOWING QUESTIONS:
For 60-120 seconds – tell us what you have done in the past that qualifies you for this position, and why you are interested in this position. Tell us one superpower that you would like to bring to this position if hired.

Company Overview

Rocky Mountain Oils (RMO) is a growing, fast-paced, direct-to-consumer eCommerce company operating in the essential oil, health, and wellness industry.
RMO sells premium grade essential oils to help families take control of their health and wellness. Our customers are looking for a premium experience not only in the oils we deliver but in the web properties and customer service we provide. Every employee at Rocky Mountain Oils must be committed to this mission.

DUTIES & RESPONSIBILITIES

As an Amazon Product Manager, you will be responsible for overseeing the entire product lifecycle on the Amazon platform. Your primary focus will include:
• Data & Performance Analysis: Monitor key performance indicators (KPIs) related to sales, customer reviews, and overall product performance. Use data analytics to identify areas for improvement and implement corrective actions.
• Revenue Growth: Develop and implement strategies to increase sales and revenue on the Amazon platform. Identify cross-selling and upselling opportunities within the product portfolio.
• Product Launches: Develop and execute comprehensive launch strategies for new products, ensuring successful entry into the Amazon marketplace.
• Inventory Planning and Management: Help develop and execute effective inventory management strategies to prevent stock outs and minimize overstock situations. Monitor and adjust inventory levels based on sales trends and seasonality.
• Forecasting: Develop accurate sales forecasts and projections to support inventory planning and business growth. Collaborate with the supply chain team to meet demand efficiently.
• Account Oversight: Manage and oversee the overall health and performance of Amazon seller accounts. Monitor and analyze key performance indicators (KPIs) to track sales, profitability, and customer satisfaction.
• Relationship Management: Collaborate with internal teams, such as marketing, finance, and logistics, to ensure seamless operations. Establish and maintain positive relationships with Amazon support and account management teams.
• Sponsored ad management to maximize visibility and ROI.

PERSONALITY TRAITS

• Adaptability: Thrives in a fast-paced and evolving environment, able to pivot strategies as needed.
• Innovative Thinker: Creative problem solver with a knack for finding unique solutions to challenges.
• Collaborative: Works well in cross-functional teams and values open communication.
• Results-Driven: Sets and achieves ambitious goals, driven by a desire for measurable success.
• Detail-Oriented: Meticulous in managing product details and ensuring accuracy in listings.
• Accountability: Taking responsibility for one’s actions and outcomes. This includes acknowledging mistakes, addressing problems, and working towards solutions.
• Openness to Feedback: Being receptive to constructive feedback and willing to learn and improve. Individuals with integrity are open to acknowledging areas for growth and development.
• Professionalism: Conducting oneself in a manner that upholds the standards and expectations of the profession. This includes maintaining a positive and respectful demeanor in interactions with colleagues, clients, and others.

EXPERIENCE

• Proven experience as a Product Manager in an e-commerce or retail environment, with a focus on the Amazon platform.
• Strong knowledge of product launches, inventory management, supplier sourcing, and listing optimization.
• Demonstrated success in driving sales and revenue growth through effective product management strategies.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Familiarity with Amazon Seller Central and other relevant e-commerce tools.
• Strong communication and interpersonal skills.

REQUIREMENTS

• Excellent verbal and written English
• Very good and reliable internet connection
• Good and reliable laptop
• Able to work EST time zone | 10-20 hours/week
• Reliable and Trustworthy

Join us at RMO, where your expertise in Amazon and other paid channels can help us further our mission