Amazon Automation Client Success Manager

Hello, we are a startup amazon FBA automation company and we are looking for someone well versed in Amazon FBA to assist clients in getting their stores off the ground. We are looking for someone with a fantastic track record for

– ** customer service **
– ** client success
– You will be communicating through slack 5 – 7 days a week
– Amazon store creation from a-z (helping them register as an amazon seller, tracking all relevent metrics, setting up llc, help cutting deals with supplier, navigating to which products work, etc)

You will also be working with the warehouse managers we operate to ensure client is up to date, and given the best experience possible. This is a manager role and you will have people under you so we can create crystal clear systems to make sure the clients acheive fantastic results.

I need someone very consistent, on the ball, You have the freedom to work whenever you want. As long as the work gets done. Regular check in meetings with the client will be on your end to complete.

I am looking for someone:

– will stay in communication consistently
– works well with other team members

If you are interested, please message me on Skype with what you are inquiring for. When you message me please tell me what you have done on Amazon.

SKILLS THAT WOULD BE USEFUL
**managing operational processes and teams;
**forecasting demand for three or six months’ worth of inventory;
**negotiating with suppliers, 3PL, and warehouse teams;
**managing Amazon and eCommerce (Shopify, BigCommerce, eBay, etc) store listings;
**setting-up and monitoring EDI integration for Walmart, Sams, and other B2C and B2B transactions;
**onboarding B2B accounts and integrating them with EDI like CommerceHub;
**initiating product sourcing, procurement, logistics, and warehouse management;
**cooperating with marketing and website teams for product campaigns;
**monitoring logistical/supply chain management;
**developing best practices and SOPs;
**optimizing supply chain and logistic costs and services;
**answering any customer inquiries;
**monitoring competitor’s performance and pricing;
**creating weekly and monthly financial statements and inventory reports;
**reconciling any finance and inventory discrepancies;
**optimizing shipping, and return automation;
**monitoring any listing, logistic, customer service, team, and integration issues;
**and leveraging internal systems to facilitate improved efficiency and performance.

Click to view/invite/s3ib1dmFlXWW