Amazon Ecommerce Store Operations Manager

As a crucial member of our team and a champion of our core values, the Amazon Ecommerce Operations Manager will play a key role in running our online sales strategy.

You will be working to increase annual sales from $4 million to $10 million within the next 2-3 years while also working with the CEO to increase bottom line NET Profit to 15 Percent. In addition, you will work with the CEO to transition the percentage of exclusive wholesale/brand partnerships in our business from 20% to over 80%.

Welch Products LLC is a trusted online retailer that specializes in sporting goods and fishing gear. We partner strategically with brands, securing exclusive rights to sell and optimize their product listings on Amazon for maximum visibility and sales. Operating across the USA, Canada, and Mexico, we leverage our unique position as the exclusive Amazon retailer for these brands to offer unmatched value to both our partners and customers.

Our corporate culture is deeply rooted in our core values:

**All Employees**:
1. **Project Professionalism**: You are professional in your attitude, appearance, and work.
2. **Live with Integrity**: You are a moral person who respects others.
3. **Detail Oriented**: You pay attention to and remember the little things.
4. **Increase Knowledge**: You always strive to learn new skills and better yourself.
5. **Take Action**: You are excited to get going and get things done.

**Managers**:
1. **Leadership**: You create and support new leaders in the business.
2. **Soft on People**: You treat employees with respect, sincerity, and compassion.
3. **Tough on Issues**: You hold employees and yourself accountable for meeting clearly defined metrics.
4. **Take Ownership**: You take accountability. Prioritize, plan, and execute. Create simple but effective plans of action.

**Responsibilities**:

1. Manage our two Amazon accounts to increase sales and profitability of each.

2. Track and Manage the bi-weekly financial plan to ensure staying within spending limits.

3. Handle inventory management across our Amazon accounts, monitoring stock levels, predicting sales volume, and initiating restocking as needed.

4. Submit timely and accurate purchase orders based on current inventory levels and sales forecasts, coordinating with suppliers as needed.

5. Work closely with the optimization team to enhance our exclusive product listings, implement effective SEO strategies, and leverage Amazon’s promotional tools to boost visibility and sales.

6. Collaborate closely with the warehouse team to ensure timely shipments for replenishing Amazon stock from our warehouse by creating shipments into Amazon warehouses.

7. Maximize sales and profit by developing and implementing effective sales strategies and setting sales goals aligning with the company’s vision and mission.

8. Track, analyze, and report on performance data, including sales, returns, and customer feedback, to improve operational strategies and ensure customer satisfaction.

9. Stay current on Amazon policies, fees, and procedures, and ensure company compliance.

10. Anticipate and mitigate any issues related to selling on Amazon, including account health issues, customer service, A-to-z claims, and chargebacks.

11. Collaborate with various teams, such as the sourcing team, customer service, and account health, to optimize the overall customer experience and achieve sales goals.

**Requirements**:

1. 2+ Years of Proven operational experience as an Amazon e-commerce manager or similar role.
2. 2+ Years Amazon Seller Central, SEO, and AMS.
3. Strong skills in data analysis and interpretation.
4. Excellent communication and team management skills.
5. Problem-solving abilities to address customer issues and operational challenges.
6. Proficient in inventory management software and order processing systems.
7. Strong budgeting and financial knowledge
7. Bachelor’s degree in Business, Marketing, or a relevant field.

The Amazon E-commerce Manager should be a strategic thinker with a customer-first mindset and a proven track record of increasing sales and profits on Amazon. The ideal candidate will be comfortable working in a fast-paced environment and be committed to meeting deadlines and achieving objectives.

**HOW TO APPLY**

1. To apply, in the subject line of your application, please include ONLY the answer to the following question: What is the third core values we hold Managers to at Welch Products LLC?

2. Please send a resume with your complete work history, relevant experience, and education.

3. Lastly, please send a link to a video of you telling us why you would be the best person for this position.