Amazon FBA Brand Manager

Job description

Upsellon is a proactive Amazon aggregator that specializes in acquiring and augmenting Amazon brands. Our approach is grounded in professionalism, result-oriented strategy, and respect for the individuality of our team members. We are on the hunt for a new colleague who shares our ethos.

We are currently looking for our next Amazon Brand Manager, with at least 2 years of experience working in a similar position with a big Amazon seller. The ideal candidate should know how to operate all relevant functions on Seller Central, search for answers for new issues and problems on Amazon policies, take care of customer service, and create formulas on Google Sheets.

Job Details

1. Full-time, remote work
2. Overlap with GMT+3 timezone required (our headquarters is in Tel Aviv)

Responsibilities

1. At least a year of experience managing a team
2. Responding to customer inquiries, resolving issues or complaints, and providing excellent customer support
3. Handling refunds and replacements for customers when necessary.
4. Monitoring listings status and inventory levels.
5. Managing product listings by updating listing content including EBC/A+ content, and closing or relisting the listings as needed.
6. Managing pricing by updating product prices according to requests or scheduled updates.
7. Create flat files for updating a listing, creating a new variation family, or merging a child into a variation.
8. Creating and fixing formulas on Google Sheets
9. Demonstrating proactive problem-solving skills to identify and resolve listing issues.
10. Contacting seller support if needed to solve problems
11. Perform administrative tasks as requested.

Qualifications

1. Expert in solving listing issues – images not showing, wrong variations, titles not updating, and so on.
2. In-depth knowledge of Amazon’s policies, algorithms, and best practices.
3. Interpersonal skills – sensitivity and knowing how to support employees’ development, satisfaction, and productivity.
Proficiency in Google Sheets and Excel formulas.
4. At least 4 years of experience working with Seller Central with an Amazon seller (Amazon seller support experience doesn’t count).
5. A proactive approach to problem-solving.
6. Highly organized and willing to update progress on Monday.
7. A strong and stable internet connection with backup.
8. Full-time job availability.

We promise not just a job but a learning journey. We’ll help you refine your professional skills. You’ll gain the chance to manage and shape a diverse product portfolio across multiple brands. In the process, you’ll garner valuable insights about the Amazon brand business, setting the stage for your future career progression.

Given the advanced nature of the role, we encourage only experienced candidates to apply.

On your application please answer the following questions:
1. How many years of experience do you have working with Amazon Seller Central?
2. Is your experience from working with an Amazon seller or as an Amazon Seller Support?
3. How many years of experience do you have with managing a team? How many people were on your team?
4. Please add the word “red” to your application so we’ll know you read the job description.
5. Are you available for a full-time job and do you have a strong and stable internet connection?
6. Do you have experience in solving catalog issues?
7. What is your experience working with flat files?
8. What is your experience working with Google Sheets formulas?