Amazon FBA Manager

Job Title: Amazon FBA Operations Manager

Company Description:
We are a thriving crochet brand, celebrating five years of success in the craft and textile industry. With a strong presence in the UK, US, and European markets, our brand has been a staple on platforms like Amazon and Etsy, delighting customers with our unique and high-quality crochet products.

Job Overview:
As our Amazon FBA Operations Manager, you will play a pivotal role in the continued growth and smooth running of our brand. We are a small, passionate team seeking a dynamic individual who can take the reins of our operations. This role is perfect for a self-motivated professional who thrives in a creative environment and is eager to push the boundaries in e-commerce.

Key Responsibilities:

• Manage Daily Operations: Oversee and streamline our Amazon FBA and Etsy operations, ensuring efficiency and effectiveness in all aspects.
• Team Leadership: Directly manage a part-time employee, fostering a collaborative and productive work environment.
• Product Research & Launch: Identify market trends and opportunities to expand our product line. Lead the process from research to successful product launch.
• Customer Service Excellence: Maintain high standards of customer satisfaction by managing and improving our customer service processes.
• Listing Optimization: Enhance product visibility and sales through effective listing optimization strategies.
• Inventory Management: Efficiently manage inventory levels to ensure optimal stock availability and minimize storage costs.
• Process Improvement: Continuously assess and improve operational processes to increase efficiency and reduce costs.

Required Skills and Qualifications:

• Proven experience in Amazon FBA management and e-commerce operations.
• Strong leadership skills with experience in managing teams.
• Excellent analytical abilities for market research and product development.
• Proficiency in customer service management and resolution.
• Experience in listing optimization and SEO best practices.
• Competency in inventory management and supply chain logistics.
• Exceptional organizational and multitasking skills.
• Strong initiative and problem-solving abilities.

Desirable Attributes:

• A genuine interest in or passion for crochet and related crafts. This will not only enrich your role but also add immense value to our brand’s ethos.
• An entrepreneurial mindset, not requiring constant guidance, but rather using initiative to identify and seize opportunities.

What We Offer:

• The chance to be part of a close-knit, creative team.
• A role where your contributions have a direct impact on the success of the business.
• Opportunities for professional growth in a thriving e-commerce sector.
• A work environment that values creativity, innovation, and self-initiative.

If you are passionate about e-commerce, have a knack for operational excellence, and share our love for crochet, we would love to hear from you. Join us in weaving the future of our brand!