Amazon FBA Virtual Assistant

Amazon Seller Virtual Assistant

This opportunity is tailored to women’s lifestyle and fashion niche.

Responsibilities:

1. Product Research & Listing: Use insider tools and software to source in demand winning products. Create and optimize product listings on Amazon using A+ content, ensuring accurate and compelling product descriptions, images, and pricing information.

2. Order Management: Monitor and process customer orders, manage inventory levels, and coordinate with suppliers to ensure timely fulfillment.

3. Customer Service: Provide excellent customer support by addressing inquiries, handling returns, and resolving any issues to maintain high customer satisfaction.
4. Market Research: Conduct market research to identify trends, analyze competitors, and recommend strategies to enhance product visibility and competitiveness.

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5. Pricing Strategy: Collaborate on pricing strategies, considering market dynamics, competitor pricing, and overall business goals to maximize profitability.

6. Performance Analytics: Utilize Amazon seller analytics tools to track and analyze key performance metrics, identifying areas for improvement and implementing necessary adjustments.

7. Marketing and Promotions: Assist in creating and executing marketing campaigns, promotions, and advertising efforts to boost product visibility and drive sales.

8. Review Management: Monitor and manage product reviews, respond to customer feedback, and implement strategies to improve overall product ratings.

9. Stay Informed: Stay up-to-date with Amazon policies, industry trends, and e-commerce best practices to ensure compliance and optimize the seller account.

Requirements:

1. Proven experience as a virtual assistant in Amazon seller account management.
2. Strong understanding of Amazon’s seller platform, policies, and best practices.
3. Excellent communication and customer service skills.
4. Proficiency in using tools for market research, analytics, and inventory management.
5. Detail-oriented with the ability to manage multiple tasks efficiently.
6. Familiarity with e-commerce trends and digital marketing strategies.
7. Problem-solving skills and ability to adapt to changes in the e-commerce landscape.
8. Proficient in E-com/Amazon software such as Helium10, Jungle Scout, Keepa.
9. Shopify, Social Media, Dropshipping, Canva, Video Editing skills are a plus.

Extra cash incentives to be discussed upon hiring and reaching performance goals.