Amazon Marketplace Operations Expert

We have an immediate need for an experienced and self-driven Amazon Marketplace Operations expert. The primary goal for the individual in this position is to ensure that all aspects of our Amazon Marketplace program are optimized and that our seller performance and seller ratings embody Amazon’s best practices.

Duties and Responsibilities:
– Monitor pricing and manage pricing rules across the assortments in the company’s marketplace pricing optimization tool to achieve business objectives.
– Analyze Amazon sales and profitability using internal reporting tools.
– Partner cross-functionally to integrate Amazon’s marketplace strategy with overall corporate marketing efforts and business initiatives.
– Continuously oversee and optimize ASIN matching to maximize assortment size and listing accuracy.
– Prepare weekly and monthly business performance updates, identifying trends and assortment management opportunities
Ensure that new products are routinely scheduled for addition to the Amazon assortment and launched with the correct ASIN matching.
– Monitor Amazon customer service performance metrics and partner with the Customer Service team to ensure the company maintains.
– Work with Merchandising to ensure that Brand exclusions and MAP pricing guidelines are met across the assortment.
– Partner with Merchandising in expanding the Amazon assortment to identify new business development opportunities.
– Ensure that the company’s listings are also optimized on Amazon Business including bulk pricing opportunities.
– Maintain company profile and policies in Seller Central and adjust accordingly based on internal company policy changes and updates.
– Monitor, respond, and react to Amazon’s “Shipping Performance” and “Policy Compliance” metrics in a timely manner.
– Work with internal partners, distributors, and manufacturers to remedy “right to sell” issues on Amazon.
– Monitor orders for potential problem SKUs and work with Customer Service and IT to mitigate potential fulfillment, ASIN mismatch, and/or inaccurate product description issues.
– Ensure that performance notifications are handled in an appropriate and timely manner.