Home » Customer Support » Amazon Operations Associate Wanted for Amazon Brand Management Company

Amazon Operations Associate Wanted for Amazon Brand Management Company

Date Posted —

Type of Work:
Full Time
Salary:
TBD
Hours per Week:
0

Job Description

Hi there, we’re Brand Conqueror! We are looking for an Amazon Associate for one of our supplement companies. We help customers optimize their lives by making supplements we are proud of and not yet available on the market.

We prioritize purity and healthfulness in our products, and clarity and transparency in our business. We build from a bedrock of rigorous science and honest inquiry.

Our Team is fully remote and distributed across continents. We’re flexible, adaptable and work across time zones.

????Who We Are

We are hard working
We are good capital allocators
We have an intuitive feel for the industry
We Do not compromise on our principles
We listen to each other with an open mind and are always willing to take constructive criticism
We don’t give up. We are resilient.
We are always looking to get better every day

???? What Makes us Unique:

We have good formulas with no artificial fillers
We are very knowledgeable about our sales channels (Amazon, Amazon UK, Walmart)
We are always looking for ways to improve our products, services, and processes, to better meet the needs of our customers and stay ahead of the competition
We have good cost management.
We have efficient operations and have a good understanding of our finances which helps us make informed decisions and investments.

????About You:

You are a driven and experienced Amazon Associate who is very detail oriented and organized. You take your time to make sure things are done right and have an eye for detail.
As our Amazon Associate you will be a brand manager to one of our clients. You will be responsible for overseeing all aspects of the Amazon channel. You will be accountable for managing the Amazon listings ensuring they are up to date, optimized, and available. You will also be responsible for customer service, helping with marketing, and daily seller central checks. In addition, you will be responsible for reporting.

????Key Responsibilities:

Full time
Manage our customer service department
Help manage the day to day operations of one of our Amazon accounts
Fully understand, and execute all Standard Operating Procedures
Manage our listings ensuring they are optimized and up to date
Troubleshoot and resolve issues that arise from the day to day operations of an Amazon business (listing suspensions, indexing issues, supply chain issues, slow sales, marketing problems, etc)
Help to come up with marketing plans and strategies
Contact Amazon Seller Support and resolve issues through support
Help to create and analyze detailed reports
Help track keywords and sales

????Key Metrics We Expect You to Meet On a Weekly Basis:

On time completion of daily tasks
Weekly check of all listings
Customer Service tickets answered within 24 hours
40 hours per week

????Qualifications and Experience:

Excellent written and verbal English communication
3+ years working with Amazon Seller Central
The ability to solve Amazon and non-Amazon related issues with little oversight
Must have very good internet and at least one backup

????Nice to Haves:

Track record of experience working in a Brand Management company or at a high level in the BPO industry
Customer Service experience
Supplement industry experience

????Benefits We Offer:

Flexible, remote work environment and collaborative team
Competitive base salary, with additional bonuses based on KPIs
Opportunities for growth and advancement within the organization
Comprehensive benefits package, including paid time off
Dynamic and supportive work environment with a focus on professional development

Documents required:

Resume
Please fill out this form /PF6bBFQ4qPFVunf6A

Application instructions:

Please send your resume and cover letter to
Please have the subject line read: “Amazon Operations Associate Application for Brand Conqueror”

APPLY FOR THIS JOB:

Company: Ascend Group
Name: Tony Brooks
Email:

Skills