Amazon Ops VA

We are looking for a rockstar account manager to help us manage our international Amazon FBA account. We need someone who is very familiar with Seller Central and Amazon Seller Support. We are also looking for someone who can do the following on the Amazon platform:

Listing optimization / set up Amazon listings internationally
Keyword research
Business reports
Basic customer support
Initiate and follow through on seller support cases
Able to manage flat file uploads for parent/child variations
Inventory management using our special system (training provided)
Assist with product launches
Product category changes
Country Specific Images
Basic Inbox management
Follow product review best practices to gain more product reviews

We have systems and processes in place for most of these processes but are open to new ideas and methodologies. Experience with FBA is a requirement (please do not apply if you are new to this role). We are looking for a motivated quick learner who can get the job done with little guidance or supervision needed.

Your main KPIs (the main numbers you’ll be responsible for) are:
Cases resolved quickly with Amazon
Inventory in-stock rates
Inbox response time (within 1 biz day for replies)
Keyword ranking

We are looking to hire a full-time (40 hours/week) account manager at $700/month USD for an initial two-month probationary period. After the two-month period, performance will be assessed. If performance expectations are met, pay will increase to $800/month USD thereafter. There will continue to be further opportunities for raises or other added benefits based on level of performance. We reward our staff with very attractive annual bonuses for exceptional performance.

This job expects a full-time commitment to our team. You cannot work for other clients or do part-time work on other teams.

The ideal candidate has:

– Fantastic (American or British) English
– Experience with Google Docs, Google Sheets, Asana, and Slack
– Ability to work with Seller Support in resolving common FBA issues
– You’re pretty good with flat files and know what you’re doing with parent/child variations
– Strong working knowledge about Seller Central
– Working knowledge about health problems and remedy in relation to the brand
– You know about country specific images and can implement them for international marketplaces
– The capability of interfacing with a remote team to coordinate projects and tasks
– Adjust their schedule so at least 3 hours of their working day align with business hours in London.
– A strong desire to learn new things (and continue to learn as things evolve).
– A committed, data-driven, fast learner, team player, and self-motivated mindset.

About our company:

We’re a fast-growing wellness company developing products that assist well-conscious people maintain activity and be healthy. Seven years ago, our founder developed a product that would go on to become the best selling product in its category in the United Kingdom. Since then, we have become best-seller in Germany, Italy and Australia. Our wellness brand has expanded its product line within orthopaedics, removing the blockers that prevent people from maintaining healthy activity. We want to expand into the US Amazon marketplace.

Our culture is growth orientated and competitive. If you enjoy environments that push and leverage your competitive spirit, whilst providing flexible working hours and working from home, this is the company for you. If you can demonstrate your ability and motivation to us, we will look after you and incentivise you to be the best you can be.

You will be sharp, ambitious, self-motivated and feel driven to succeed.

Our team aligns itself within a specific operating system that works to a set of standard procedures, meeting rhythms, goal-orientated and objective setting. Your success will be measured. However this role has a lot of room for creativity and autonomy.

Our company believes in creating opportunities for the team members who join.

We are projected to double this year and the following year as well. We are looking for team members who want to grow with us. We are all completely remote and operate independently. We make sure to check into our Slack channel every day. Getting good work done on time is more important than logging hours.

No day is like the last, and we’re looking for the right team members to come along for the ride. 11+f-o-u-r

If you have read this far and think you’re a great candidate, please apply and put “Rockstar Amazon Account Manager ” in the first line of your reply. We also view dimly, candidates who apply using AI like ChatGPT to respond quickly without thought or consideration. We’re taking the time to review every single candidate who applies, so please give us the same courtesy to apply without laziness. To help us combat this, simply work out the simple math sum mentioned in the paragraph above and make the answer known to us! We will place you at the very top of our contact-back list.

Thank you and good luck!