Amazon Platform Manager

Position: Amazon Platform Manager
Reporting to: CEO
Job Type: Full time

The Company

We are a rapidly growing, award-winning British luxury brand. Over the last 4 years we have grown at an average rate in excess of 100% each year. We have been awarded the most prestigious UK business award – the King’s Award for Enterprise. We have also been included in the list of the Sunday Times 100 fastest growing UK companies. This newly-created position will be an integral part of our team as we embark on the next phase of our growth.

We expect a lot from our team but we offer a lot in return. Our key values include trust, integrity and transparency. We offer a work environment where everyone feels valued and where everyone has the opportunity to build a long-term career. We do not monitor people – we simply expect them to be conscientious about their work, to complete this work to a high standard and within a reasonable timeframe.

We are not for everyone. We are successful because we have high standards, work hard, and hire smart people with strong critical thinking skills – people who are honest and confident enough to say “I don’t know, but I will find out!”

ROLE

The primary function of the Amazon Platform Manager is to ensure the overall success of the company’s products on Amazon. That all listings are active, are optimised, that our account health is superb, that cases are set up and monitored as required, that PPC is managed well, new products are launched effectively, and levels of profitability per product are maintained.

The Brand Manager will oversee every area of product success on Amazon, identify solutions or improvements, and coordinate with multiple team members to see goals are met.

We will only consider applicants who have demonstrated an ability to successfully manage products and brands on Amazon. Please put AMZ Platform Manager as your application title.

RESPONSIBILITIES

SRATEGIC DIRECTION

? Create plans for product optimization that align with company financial forecasts (revenue and profit) and are repeatable and scalable
? Create plans for product optimization that are proactive at achieving the revenue and profit targets per product through split testing, gap analysis, product performance audits, etc.
? Intimately understand the data and what the data is telling the company to adjust to produce product optimization plans with a high chance of success.
? Deliver and execute plans with clarity, documented processes, that will produce forecasted results
? Ensure documentation for systems and processes is regularly maintained and updated

TEAM MANAGEMENT

? Oversee all Amazon account operations on a daily basis, checking in with each department for daily reports
? Oversee day-to-day SKU optimization, PPC optimization, and Amazon account health either yourself or through managing your team
? Ensure repeatable processes are being utilized in each area mentioned above so that new team members can be onboarded as needed
? Create and/or review daily and weekly reports and KPIs with other team members
? Check account performance against projections then prepare and execute corrective or proactive actions
? Make optimization adjustments to listings in front end and back end as needed
? Coordinating with the CEO and Operations Manager on budget, new product concepts, and the future product pipeline of the brand
? Stay up to date with all the most cutting-edge technologies and methods
? Hold regular weekly meetings with team members to discuss previous weeks and future plans
? Develop a growth strategy in collaboration with the CEO and Operations Manager and reverse engineer the tasks that will need executing to achieve this growth

PRODUCT LAUNCH AND MAINTENANCE

? Work directly with the PPC Manager to ensure the latest and most effective strategies are being used to launch new products and maintain profitability on existing products
? Work directly with the SKU Optimization team to ensure that every product is meeting pre-determined KPI’s that drive revenue, profit, and overall brand exposure to our customer avatar
? Determine when products should be discontinued
? Develop and maintain scorecards that provide clear and understandable data

PLATFORM MANAGEMENT

? Develop and maintain a system for ensuring that Amazon is billing us correctly
? Create cases with Amazon to solve any problems that the team is experiencing that require assistance from Seller Support on Amazon
? Develop and maintain a system for monitoring the health of our account on Amazon
? Develop and maintain a system for monitoring the health of our product listings on Amazon

EXPECTED RESULTS

? Consistent growth in revenue and profitability
? Hitting KPIs and projections consistently
? Assist in creating a positive, fun and results-driven environment
? Listings are active at all times and superbly optimised
? Clear communication with senior management and other departments so that plans are understood and all parties are working effectively towards achieving agreed goals
? Amazon account health is never in jeopardy
? Ensuring our brand values are reflected in our Amazon listings at all times

REQUIREMENTS

? At least 4 years Amazon Seller Central experience
? 2 years PPC management experience
? Ability work with little to no supervision
? Can efficiently collaborate with the team and delegate tasks appropriately
? Extensive knowledge in keyword research and analysis
? Familiarity with Asana or other project management tools
? Excellent written and verbal English communication skills
? Highly organized with very high attention to details
? Willing to take on new challenges and carry out new/unfamiliar tasks
? Resourceful and willing to learn new things
? Can efficiently collaborate with the team
? Fast-learner

This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.