Are you an organized, detail-oriented individual with a passion for e-commerce and brand management? Are you adept at navigating the complexities of online marketplaces, particularly Amazon? If so, we have an exciting opportunity for you to join our team as a Virtual Assistant specializing in Amazon brand management.
About Us:
We are a dynamic and innovative start-up brand committed to delivering high-quality, premium products in the sleep wellness niche, through the Amazon and TikTok platform. Launching only in October last year, we have rapidly grown, and believe we may have something special. We now recognize the need for a dedicated professional to oversee various aspects of our Amazon presence, ensure seamless operations, and helping us grow on the platform.
Responsibilities:
As our brand manager, your primary responsibilities will include:
1. Inventory Management: Monitor inventory levels and coordinate with suppliers to place timely re-orders to prevent stockouts and maintain optimal inventory levels. Negotiate with suppliers to acquire better rates. Keep inventory data organized and well maintained
2. Customer Service: Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
3. Account Health Management: Proactively manage account health by monitoring performance metrics, addressing any issues that may arise.
4. Feedback Management: Take proactive measures to remove negative feedback or address customer concerns, thereby preserving our brand reputation.
5. Data Analysis and Performance Tracking: Utilize analytical tools to track and analyze brand performance on the Amazon platform, identifying trends, opportunities, and areas for improvement.
6. Administrative Tasks: Assist with various administrative duties, including but not limited to documentation, reporting, and organization of brand-related data and assets.
7. Listing Management: Manage any listing issues, create or improve new listings
8. Amazon Global: We will be operating in both the UK and US very shortly, and as such multiple marketplaces will need to be managed.
If you’ve read this far, include the word “banana” in the subject line of your reply.
Qualifications:
-Prior experience in e-commerce, particularly in Amazon brand management, is highly desirable.
-Strong organizational skills with meticulous attention to detail.
-Excellent communication skills, both written and verbal.
-A strong proactiveness to learn and constantly look for ways to improve.
-Ability to work independently and efficiently in a remote environment.
Additional Skills (Preferred but Not Required):
-Experience with Amazon PPC campaigns and advertising strategies.
-Knowledge of brand strategy and growth tactics.
-Familiarity with tools and software used for e-commerce analytics and optimization.
Benefits:
-Starting wage of $5 per hour, which will be reviewed and increased by $1-3 after your first 3 months depending on your performance
-Starting 28 days annual paid leave
-10 days of sick leave, with sick pay
-13 month bonus
-Generous bonus scheme will be implemented if certain growth KPIs are met
-Flexible work schedule with the ability to work remotely.
-Opportunities to grow and learn new skills
-Collaborative and supportive work environment focused on professional development.
How to Apply:
If you are ready to take on this exciting challenge and become an integral part of our team, please submit the following details:
– Your resume / CV
– A cover letter
– A 30 second voice clip explaining why you’re a good fit for the role
– A screenshot of your internet speed
Successful applicants will be invited to a short 15 minute interview.
We look forward to hearing from you!
APPLY FOR THIS JOB:
Company: The Doing Co
Name: Bayley Whiteoak
Email: