Amazon Support Specialist

Please read this whole job description before contacting us, there are important requirements that must be followed.

IMPORTANT: To apply for this job you should already have at least 2 years of solid experience in Amazon Account Management.

We don’t feel this is a job for beginners. If you’re a beginner please don’t apply.

Please do NOT try to reach out to me or any of our staff members personally via social media or other means, as you will be immediately disqualified.

Thank you for your interest in our Amazon Support Specialist position!

We’re a privately owned 8 figure U.S. company that has been in business for many years in the eCommerce space, such as Amazon and Walmart. We’re currently looking to grow our already growing team of VAs to help us with important tasks that come with what we do on a daily basis.

A little about us:
*High volume 8 figure company with aggressive growth goals of hitting $100MM in annual revenue within five years.
*We partner with brands to help safeguard and accelerate their growth on eCommerce
*We engage with the brands in a wholesale relationship to resell and grow their brand and products
*Pride ourselves in operating biblically with high sense of morals and ethics
*We’re a team of experience eCommerce sellers and business owners
*We love focusing of serving our team to help them growth personally and professionally
*We love to have fun and be goofy (life’s too short)
*Love to pay our team well for their value and contribution

The job consists of using talents/skills to assist us in managing our Amazon account(s) to facilitate in our rapid growth and expansion.

===MORE DETAILS===
For this job you don’t have to have perfect English skills but you should be very comfortable chatting on Slack by text when discussing tasks, as well as emailing, and being available daily to give status updates. We really value communication. Our projects and tasks are managed within a tool called Asana. We engage in conversations daily and meet frequently to discuss updates, goals, wins/loses, etc.

Candidate MUST:
*Communicate Well
*Able to pay attention to detail
*Fluent in English
*Be able to work alone
*Be a team player on projects
*Be available 30+ hours a week
*Have a sense of urgency in getting things done
*Previously or currently (preferred) employed by Amazon as a supervisor
*Proficient with Amazon’s Terms of Service
*Have two (2) years of experience in Amazon Account Management experience, including, but not limited to:
*Submitting cases to Seller Support
*Working within Brand Registry
*Creating/revising listings via flat file.
*Addressing suppressed listings (mostly associated with buy box)
*Creating/managing variations
*While knowing Amazon’s Terms of Service, know what loopholes we can take advantage of

If you are uncomfortable communicating, or don’t like to give status updates, this really will not be a good fit for you.

We have a great atmosphere and love to help each other grow so that we bring more value as a team. We will provide feedback daily on your tasks so you can improve, and of course we will be available to answer questions.

===TO APPLY===
If you’re interested in joining our team, please follow the below instructions carefully.

To apply for this job, there is an interview process to ensure we’re able to be as efficient as possible to be respectful of your time and ours as well. To start the process, please visit the link below and complete step 1 which is the application. PLEASE NOTE: Because this job requires high attention to detail, there will be a spot on the application where you will need to type the “magic” phrase of “I Love Jelly Beans!”

1) Please fill out the brief online application here:
Click to view/forms/d/e/1FAIpQLSeLzE1_cRpzE2fq4n08OQPx0vAtEXuviD_FdQqCBcA-5AZVDA/viewform

Thanks much and have a blessed day!
-KJ