Appointment setter

Job Overview: Our goal is to help Australians during the most exciting time of their life – buying their first home and also assisting existing homeowners pay off their home loans faster.

We are a small, driven marketing company, our clients are Mortgage Brokers who:
assist first home buyers buy a home; and
existing homeowners refinance; and

We are looking for a motivated, punctual applicant who enjoys talking to people. You will be calling leads who have requested information about either buying a first home or refinancing an existing loan. We are not cold calling, the lead will expect a call. You will qualify the lead by asking a few questions and booking the appointment for our clients. You may also need to call existing clients for their annual review in order to see if they wanted to book a time to chat with a Mortgage Broker. In time you will also be responsible for responding to the Facebook messages.

Requirements
MUST have a computer, reliable internet connection and a mobile phone.
MUST have 2 years appointment setting or sales experience
Proven experience as an Appointment Setter or Sales Representative, or similar.
Top-notch verbal, written and interpersonal skills along with excellent phone etiquette
Outstanding listening skills and attention to detail.
Be available to work 7 days a week/3 hours a day [this may increase in time]
Professional and courteous disposition.
Persuasive and results oriented.
Available to work evenings and weekends.

Responsibilities
Calling prospective clients using a list of phone numbers we provide.
Accepting calls from prospective clients as they arise.
Fielding basic questions and concerns about the products and services we offer.
Scheduling a consultation between the prospective client and the Sales Representative.
Keeping a detailed log of calls, update CRM.
Attempting to contact prospective clients who you have been unable to contact.
Informing the Manager of recurrent product-related complaints that warrant addressing.

Benefits
Work from home
Part of a team with a fun & fast paced environment
Coaching & training support provided where needed
We take care of on-boarding and training to help you fully understand your role
One-on one-support

Hours/salary
Immediate start
Hours: 10-20 hours/week, approx. 3 hrs/day over 7 days (with hours increasing over time to max 40 hours/wk)
Pay: $6 AUD per hour