Appointment Setter

Who You Are…

You are an enthusiastic Appointment Setter who loves to help companies grow through their appointment setting efforts. You have a keen eye for detail and a passion for providing exceptional customer service. You excel in managing multiple conversations simultaneously and enjoy the camaraderie of working within a team. You’re looking for a role where your skills in scheduling, attention to detail, and team collaboration are valued and nurtured.

Who We Are…

Dunzo is a leading online marketing and administrative services company, dedicated to simplifying tasks and enhancing efficiency for our clients. Check us out at Click to view. Following a year of significant growth, we are on the lookout for a Chat Support Specialist to join our team and contribute to our mission of delivering outstanding support and service.

At Dunzo, we pride ourselves on our vibrant company culture and our commitment to our core values – CARE (Compassion, Accountability, Respect, Excellence). We believe in fostering a supportive and inclusive environment where every team member can thrive.

Responsibilities:

– Efficiently manage and respond to multiple chat conversations with customers, providing timely and accurate assistance.
– Schedule appointments and manage calendars for team members as required.
– Maintain a high level of attention to detail in all customer interactions to ensure quality support.
– Collaborate with team members to enhance customer service strategies and improve overall team performance.
– Participate in team meetings and contribute to a positive, team-oriented work environment.

Requirements:

– Proven experience in a chat support or customer service role, with a strong ability to multitask and manage multiple conversations.
– Experience scheduling in different time zones
– High Attention to Detail
– Excellent communication skills, both written and verbal, with the ability to convey messages clearly and professionally.
– Proficient in the use of scheduling tools, Excel, or Google Sheets.
– Fluent in English, with a professional demeanor. A neutral accent is preferred but not mandatory.
– A strong team player with a positive attitude and the ability to work collaboratively.

The Ideal Candidate:

You are someone who is not only looking for a job but a career where you can grow and evolve with the company. You have a proactive approach, willing to take initiative and go the extra mile to ensure customer satisfaction. You are eager to learn, adapt, and contribute to the success of Dunzo.

Application Process:

To apply for this exciting opportunity, please fill out our application form here: Click to view/to/B9zESLTU

Interviews will be conducted via Zoom.

What We Offer:

Full-time position with 40 hours/week. 4AM -1PM PST Thursday – Monday

A stable and supportive work environment with opportunities for professional growth.
A chance to be part of a rapidly growing company and a team that values your contribution and dedication.

We are excited to welcome a new Chat Support Specialist to our team who shares our passion for excellence and commitment to customer satisfaction. If you are ready to take on this challenge and grow with us, we look forward to hearing from you!