Appointment Setter for Marketing Agency

### **Job Overview**

Join Jeong Media as an Appointment Setter and play a pivotal role in our sales and marketing team. Utilize the power of Instagram Direct Messages & Phone Calls to engage with potential clients for our clients’ account. Your primary mission is to skillfully persuade prospects to schedule free trial classes, highlighting our clients’ exceptional dance programs. This role requires exceptional communication skills, the ability to build rapport, and a deep understanding of human-to-human connection and influence in the digital space.

Submit Application Here: Click to view/apply/appointment-setter/

### **ROLES, RESPONSIBILITIES, EXPECTATIONS**

### **1. APPOINTMENT SETTING**

Responsibilities:

– Identify potential clients based on customer personas.
– Engage in effective communication and dialogues via Instagram Direct Messages.
– Tailor responses to prospects’ needs, showcasing clients’ programs.
– Quickly respond to DMs, maintaining a dynamic conversation with potential leads.
– Call leads within 5 minutes of receiving the info to finalize their trial class schedule
– Build and nurture relationships with prospects to establish trust and credibility.

SMART Expectations:

– Specific: Engage with new followers and leads within 15 minutes of their interaction.
– Measurable: Conduct at least 50 targeted conversations per day with potential clients.
– Attainable: Achieve a conversation rate of at least 10% and a conversion to free trial attended rate of 30%.
– Realistic: Provide timely responses and follow-ups to all DMs and identified leads.
– Timely: Follow up with different categories of leads (Warm, Nurture, Non-Booked) as specified.

### **2. TRACKING**

Responsibilities:

– Organize and track the progress of appointment setting using Instagram tags.
– Maintain a structured approach to managing prospects in different sales stages.
– Complete and submit a daily End of Day (EOD) form to track successes and habits.

SMART Expectations:

– Specific: Update tags on Instagram based on actions and interactions.
– Measurable: Ensure all contacts are accurately tagged by the end of each day.
– Attainable: Keep conversations organized on GoHighLevel
– Realistic: Consistently fill out the EOD form to monitor daily activities.
– Timely: Regularly update tracking information to reflect current status.

### **3. TRAINING / GROWTH**

Responsibilities:

– Collaborate with the sales and marketing teams for cohesive messaging and strategies.
– Actively participate in training sessions to enhance appointment setting skills.
– Stay updated on industry trends, competitor activities, and social media marketing techniques.

SMART Expectations:

– Specific: Attend bi-weekly training sessions and review conversations with owner
– Measurable: Actively engage in all training provided by Jeong Media.
– Attainable: Continuously learn and apply new tactics for improved effectiveness.
– Realistic: Consistently work on improving appointment setting abilities.
– Timely: Complete daily and weekly performance assessments to track growth.

### **INTERNAL MEETING CADENCE**

– Bi-weekly setter training with MANAGER.
– Additional meetings as needed for company updates and alignment.