Are you a rockstar administrative VA? Then we want YOU!

A fantastic opportunity has become available for a talented VA with a real passion for administration and customer support to join our amazing team remotely from the Philippines.

You’ll be one of the lead VAs for our UK-based ‘Institute of Children’s Activity Providers’ (a Membership Body for Children’s Activity Providers). You will be responsible for helping the Head of ICAP run the Institute.

You’ll be in charge of supporting our members and our partners.

You’ll be competent with Gsuite, social media platforms (Facebook, Instagram, LinkedIn), Mailchimp, Zoom, Canva, WordPress, and Memberpress (desirable but not essential).

We’re an industry-leading institute and the quality of your work must be congruent with this. You’ll be highly organised, pay meticulous attention to detail and be very responsive to our members and partners.

Key Responsibilities & Accountabilities:

Promptly and effectively supporting members and partners via email and whats app with any queries.
Ensuring member benefits, content and events are provided in a timely manner.
Running the administration for the Institute.
Ensuring regulatory compliance of members, with the relevant documentation.

Personal Characteristics Required:

Professional.
Love delivering great customer service – customer oriented.
Driven. Going places.
Highly organised
High attention to detail
At least one year’s proper work experience
Ability to plan effectively and meet deadlines
Effective problem solver, motivated to achieve high quality results.
Responsive

You’ll proudly take ownership of the administration, get lots done, and pursue growth and learning every single day. You’ll be expected to make decisions and own the results of those decisions.

We’re a friendly community, progressive and provide lots of value.

You’ll be based remotely so you can work from your home but you’ll need a strong and stable internet connection.

The position is part-time (15 hours per week), but you can choose your own hours for greater flexibility (we understand there’s a large time difference). However, you will need to be ‘online’ and available at mutually convenient times.

This is a brilliant job for someone who actually gives a damn – a great opportunity to make a real impact and contribute to something bigger than yourself. There’s also a significant opportunity for you to grow and develop your skills.

If you wish to be considered as a serious candidate then send us a covering letter to support your application along with your portfolio/CV 🙂

IMPORTANT: in your cover letter please tell us what your favourite colour is 🙂
(it’s how we can tell you’ve read the job description!).

The Application Process:

We are accepting applications until Tuesday 20th June.

The next stage of the process involves answering a few short questions so that we can better understand you and then you may be required to complete a piece of sample work so that we can accurately judge your skills and abilities.

[IMPORTANT: the sample work you create is not for our benefit or the benefit of our members. It is purely work to judge your skills and will not be used for commercial purposes.]