Are you a telephone Rock Star

A permanent Full Time position

Skills needed
A friendly professional upbeat manner; Speak clear fluent English; have a basic interest in delivering good news. Good computer skills.

Responsibilities
Representing a UK based luxury hair salon company in South East England. You will be calling people who have entered a competition and won a runners up prize, in the UK. You will offer them their prize and the chance to book into the salon and accept it.

You will process deposit payments, communicate with the head office in the UK by telephone and email. At the end of each working day you will email a report of your day’s work to the company head office. Draw a monthly competition and post the results on our facebook pages.

Training will be ongoing and .

Training
We will provide you with training in the following areas:-
Our company ethos
Facebook leads
The prices of the services in the salon
Salon IQ (Appointment booking system)
Circleloop (Telephone system)
RMS Payment system (For processing payments)
Communication Skills
Sales Communication
Sales Statistics

Systems worked on
Salon IQ; PulseHD; Google; RMS Payment system; Facebook; Zoom (for training with our team) Excel spreadsheets; Powerpoint & Word.

Internet Requirements
We would require you to have access to fast internet.

Rules of working
If you are unsure of anything please ask. It is the first time we are working together. We will expect you to ask questions. It is OK, please do it.
It is OK to google things if you are not sure. Please feel free to double check things with google and even use google or any other website for research and learning.
NEVER forget to submit your email report at the end of each day.
NEVER stop communicating with us or not return our emails.
Email your daily report to the office every day.
Input all your sales into the Free Agent System
Attend the Monday sales training meeting via Zoom.
Embrace training. Do a minimum of 1 hours training every Monday. We will provide you with video and audio training.

Hours
Monday 4pm to 12 midnight Manila Time (9am to 5pm London Time)
Tuesday 4pm to 12 midnight Manila Time (9am to 5pm London Time)
Wednesday 4pm to 12 midnight Manila Time (9am to 5pm London Time)
Thursday 4pm to 12 midnight Manila Time (9am to 5pm London Time)
Friday 4pm to 12 midnight Manila Time (9am to 5pm London Time)

What happens next
If you are successful enough to make it to the next round we will send you an email to confirm your interest. Then we will send you another email that must be answered within 24 hours to test your suitability. This will need to include a recording of your telephone manner or youtube video of yourself.

If you are our successful candidate we will send you a contract and an email covering how the job will work, log in details and rules of working with us.

We pay 4 weekly so we have 13 annual pay days not 12. At the end of week 1 we pay for the previous 4 weeks.