We are an Australian company that specializes in facilitating homeownership for individuals through our unique peer-to-peer software. Founded with the mission of connecting investors with borrowers, we aim to make the process of obtaining a home loan more accessible and transparent.
As an Assessment Coordinator, you will play a crucial role in supporting the sales team by setting up appointments and assisting in the sales process. You will be responsible for reaching out to potential clients, scheduling meetings, and providing administrative support to ensure smooth sales operations.
Responsibilities
1. Appointment Setting: Proactively reach out to potential clients via phone and email to schedule appointments for the sales team. This includes conducting initial research on leads, understanding their needs, and effectively communicating the value of our services.
2. Lead Management: Manage and update Hubspot with accurate and detailed information about potential clients, including contact details, appointment schedules, and any relevant notes. Ensure data integrity and consistency to support the sales team in their follow-up and sales processes.
3. Administrative Support: Assist the sales team with various administrative tasks, such as sending sales materials, organizing sales documents, and maintaining sales records. Help streamline processes and ensure efficient workflow within the sales department.
4. Sales Support: Collaborate with the sales team to provide support during the sales process. This may include assisting with answering client inquiries, preparing quotes and proposals, and following up with leads to gather feedback and address any concerns.
5. Relationship Building: Build and maintain positive relationships with potential and existing clients. Ensure exceptional customer service by promptly responding to inquiries, resolving issues, and providing accurate information about our services.
Qualifications
– Previous experience in appointment setting, sales support, or customer service roles is preferred.
– Excellent English communication skills, both written and verbal, with the ability to articulate product knowledge and value proposition effectively.
– Strong organizational and time management skills to handle multiple tasks and prioritize responsibilities.
– Warm and friendly phone manner
– Experience using Hubspot CRM
– Experience/ knowledge of Sinch
– Experience/ knowledge of Calendly
– Experience/ knowledge of Google (GDrive)
– Attention to detail and accuracy in data entry and recordkeeping.
– Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
– Strong problem-solving skills and a proactive approach to finding solutions.
– Knowledge of the industry is a plus.
Benefits
– Competitive salary and bonus structure based on performance.
– Opportunities for professional growth and development.
– Collaborative and supportive work environment.
If you are a motivated and organized individual with a passion for sales, customer service, and helping clients achieve their goals, we encourage you to apply for the role of Assessment Coordinator. Email your most recently updated CV to
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Company: gigCMO
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