Assistant General Manager

Job Title: Assistant General Manager
Job Type: Full Time
Shift & Schedule: Monday thru Saturday
Bonuses: Negotiable

Mission, Vision & Core Values:
First Family Trust is a reliable source for tax education in the community we serve. Our vision is for our community to understand how to maximize their tax refund.
Our Core Values:
• Moral and ethics
• We focus on building relationships through strong communication
• We value continued education- to bring the most updated tax-saving strategies
• We love what we do!
• We provide transparency and honesty
• We deliver beyond expectation

Job Summary: General Administrative tasks, customer engagement, receptionist business communication email marketing producer, organizational skills and marketing fundamentals. Familiar with Digital Marketing concepts and social media platforms (ex. Facebook, IG, Tik tok, LinkedIn, twitter)

Role: Your role will be to work closely with the stakeholder to achieve strategic marketing assignments and regulate customer engagement processes while cooperating with office administrative functions and day to day business operation activities.

Major Functions: Customer engagement, Email campaign specialist, technical expertise an understanding of UX, Business savvy, Critical thinking
The ability to analyze and interpret data, Research skills, Problem-solving
The ability to prioritize, Strategic thinking, Communication skills

Please check My Page on Instagram @ Larrythetaxguy and Direct Message me tell me how many followers I have.

Full Job Description:
• Answer all incoming calls, relay messages, forward calls, transfer calls
• Call backs, send out reminders, and text message blast
• Create email newsletter campaign and Manage KPI’s
• Schedule virtual consultations: manage calendars, and set up Zoom calls
• Generate and draft emails
• Daily data entry on multiple software Google doc, Excel, Miro,
• Data Reporting

Job Requirements:
• Positive attitude
• Confident, articulate, and professional speaking abilities
• Excellent written and verbal communication skills
• Strong in PowerPoint, Word, and Excel, Adobe, Miro
• Drafting Email Newsletters
• Experience in working in fast-paced environments
• Ability to manage multiple concurrent deadlines
• Willingness to learn and acquire new skills
• Excellent organizational skills
• Cash/money management skills (preferred)
• Leadership management skills (preferred)
o Manager or administrative assistant experience
• Can type up to 40wpm
• Strong Organizational skills
• Experience preparing taxes or working at a tax office (not required but a plus)

And whatever it takes!!!!!!