START THE NEW YEAR WITH A NEW JOB!!!
—–Full-time position available for an experienced and passionate hospitality professional looking to grow their career with a growing company —–
Are you PASSIONATE Hospitality Professional? Are you looking for a company to work LONG TERM? If your answer is “YES”, look no further and APPLY NOW as we are looking to train and grow with you!
EXPERIENCE IS ESSENTIAL, AND ALL ADDITIONAL TRAINING WILL BE PROVIDED.
Please note: Your RESUME MUST BE SUBMITTED with your cover letter to be considered for this job.
***PLEASE NOTE: OUR TIMEZONE IS THE SAME TIMEZONE AS MANILA, Philippines (Australian Western Standard Time; UTC+8)***
Employment and Salary:
• Immediate start.
• ONGOING FULL-TIME Position The employment is (40 hours per week)
• Salary: from A$230 per week depending on qualifications and experience
ABOUT THE COMPANY
Yaran Property Group (Yaran) is a Western Australian property development company that specializes in affordable build-to-rent housing. The company was established in 1996 and has developed over 1100 dwellings across 60 different developments. The company currently owns 180 residential rental properties in Perth, and a pipeline of a further 500 dwellings to commence construction in the next 12 months. The company is aiming to develop 2000 dwellings in the next 5 years.
ABOUT THE JOB
The Position is in the Short-stay Department for an ASSISTANT GUEST MANAGER role
The short stay department, Yaran Suites, manages over 60 properties for holiday letting (AirBnb, , Expedia and direct bookings, etc) and corporate leases Overall the role compasses guests check-ins, taking customer service request, and taking phone calls. Due to the nature of this role servicing and providing holiday accommodation, the role will require “after hours” and over weekends. In the team, there is 4 key staff tasked with special responsibilities.
The employment is (40 hours per week) Monday, Tuesday & Friday: 10am to 6:30pm, Saturday & Sunday 12:30pm to 9pm (subject to change as required)
– Wednesday & Thursday ARE THE “OFF DAYS”/WEEKEND
RESPONSIBILITIES
The role, task, and responsibilities include but are not limited to:
• Managing guests booking for short stay accommodation from direct and third-party accommodation platforms such as Airbnb, , Expedia, etc
• Experience in managing lease agreements/ accounts/payments and reconciling experience desired.
• Guest-centric personality with excellent oral and written English communication skills
Able to work during power outages or has a back plan in place with an updated computer system
• A team player with a CAN-DO ATTITUDE
• A fast learner
• Knowledgeable of booking systems and/or motivated and willing to learn a new software system with full training
• Experience using MS teams, Google Sheets, Outlook 365, Asana, Maintenance Manager and property management software, and XERO accounting
• Liaison between guests and other departments such as housekeeping, maintenance, management
• Able to do all admin-related tasks during downtime with an eye for detail and accuracy
• Critical thinker and a problem-solver
• Respond to guests’ calls, and queries, and able to communicate proficiently, and carry out outgoing calls
• Has strong internet connectivity and VA experience is a MUST!!!
REQUIREMENTS
• Bachelor’s Degree in either Business/Commerce, Business Administration, Property, Property Management, Tourism, Hotel
Management, or Real Estate
• Experience is required, training will be provided where needed
• Passionate in Property Management
• Aspirations to grow your career in Property Management
• Customer service oriented
• Exceptional phone skills
• Attention to detail
• Willing to learn
• Strong verbal and written communication skills
• Strong command of the English Language (written and verbal)
• Enjoy administration, routine, and processes
• Great interpersonal skills
• Dedicated Team player
• An eye for process improvement
• Adaptable and flexible
• Committed, Dedicated and hardworking
• Reliable computer connectivity with POWER backup
• Stable and Reliable wifi/internet connection
• Have a lined internet connection (ethernet)
We are looking to fill this position in early January 2023. If you have any questions about this ” unique role” contact us at
APPLY FOR THIS JOB:
Company: Eveready Express
Name: Yaran Suites
Email: