Employment and Salary:
• Immediate start.
• ONGOING FULL-TIME Position The employment is (40 hours per week) Monday to Friday: 10am to 6:30pm (subject to change as required) – Saturday & Sunday (Optional)
• Salary: from A$230 per week depending on qualifications and experience
***PLEASE NOTE: OUR TIMEZONE IS THE SAME TIMEZONE AS MANILA, Philippines (Australian Western Standard Time; UTC+8)***
RESPONSIBILITIES
The role, task, and responsibilities include but are not limited to:
• Managing guests booking for short stay accommodation from direct and third-party accommodation platforms such as Airbnb, , Expedia, GDS, etc.
• Experience in managing lease agreements/ accounts/payments and reconciling experience desired.
• Guest-centric personality with excellent oral and written English communication skills a must
• Able to work during power outages or has a back plan in place with an updated computer system
• A fast learner with a CAN-DO ATTITUDE
• Knowledgeable of booking systems and/or motivated and willing to learn a new software system with full training provided
• Experience using MS teams, Google Sheets, Outlook 365, Asana and property management software, and XERO accounting
• A key liaison between guests and other departments such as housekeeping, maintenance, management
• Able to do all admin-related tasks during downtime with an eye for detail and accuracy
• Critical thinker and a problem-solver
• Respond to guests’ calls, and queries, and able to communicate proficiently, and carry out outgoing calls
• Has strong internet connectivity and VA experience is a MUST!!!
REQUIREMENTS
• Bachelor’s Degree in either Business/Commerce, Business Administration, Property, Property Management, Tourism, Hotel Management, or Real Estate
• Experience is required, training will be provided where needed
• Passionate in Property Management
• Customer service oriented
• Hardworking/Dedicated Team player
• An eye for process improvement
• Reliable computer connectivity with POWER backup
We are looking to fill this position asap. If you have any questions about this “unique role” contact us at
APPLY FOR THIS JOB:
Company: Stone Digital
Name: Yaran
Email: