Assistant Property Manager – Leasing & Maintenance Coordination

**JOB DESCRIPTION**

We are currently seeking a highly motivated and skilled Assistant Property Manager to join our team remotely. This individual will play a crucial role in ensuring the efficient and effective leasing of our properties to qualified tenants, tenant relations, and coordinating maintenance efforts to keep our properties running smoothly.

**ABOUT THE COMPANY**

Propolis is a rapidly growing property management company dedicated to offering affordable living experiences to our tenants in Miami, FL. Our focus is on managing a portfolio of furnished coliving and studio apartments with professionalism and cutting-edge technology.

**KEY RESPONSIBILITIES**

Lead Management: Serve as the primary point of contact for potential tenants. Answer inquiries, address concerns, and provide detailed information about available properties to generate applications.

Application Processing: Efficiently process renter applications from initial receipt through completion. Ensure a smooth and understandable application experience for prospective tenants.

Applicant Screening: Conduct thorough screening of applicants, including verification of documents, background checks, and financial assessments, to ensure they meet our rental criteria.

Support Communication: Provide timely and effective support to applicants and tenants through calls, emails, and texts. Ensure questions and concerns are addressed promptly, maintaining high levels of tenant satisfaction.

Advertising and Marketing: Utilize online platforms such as Zillow, Click to view, and others to advertise and market vacant spaces. Develop engaging listings that attract quality tenants, and manage postings to ensure maximum visibility.

Administrative Support: Provide administrative support including but not limited to lease administration, rent collections, and financial reporting. Ensure accurate record-keeping and compliance with property management laws and best practices.

Software Proficiency: Utilize property management software (DoorLoop), Office & Google Suite for administrative tasks, ClickUp for task management, HighLevel for communications, ensuring efficient operation and tenant engagement.

**SKILLS DESIRED**

DoorLoop: Experience with DoorLoop property management software for managing listings, applications, and tenant communications. Managing tenants maintenance requests and coordinating repair efforts.

Office & Google Suite: Proficient in Office and/or Google Suite for documentation, scheduling, and internal communication.

ClickUp: Utilized for streamlined maintenance task management, enabling efficient tracking, assignment, and completion of repair and upkeep tasks across all properties.

HighLevel: Skilled in using HighLevel (or similar CRM) for streamlined communications with applicants, including automated messaging and follow-ups.

**QUALIFICATIONS**

— Proven experience in property management or as an assistant property manager.
— Strong understanding of property management principles, leasing, and maintenance coordination.
— Excellent communication and interpersonal skills for dealing with tenants, vendors, and team members.
— Experience in property management software (DoorLoop preferred), Google Suite, ClickUp and HighLevel preferred.
— Highly organized, detail-oriented, and capable of managing multiple tasks efficiently.
— Ability to work independently in a remote setting, with a strong sense of initiative and problem-solving skills.

**INTERESTED?**

Please send your resume along with a cover letter detailing your experience in property management, specifically in leasing, tenant relations, and maintenance coordination. It’s also best to include a video or audio recording as well. Highlight any specific experience with the software tools mentioned and let us know why you think you’re the right candidate for the role. We look forward to hearing how you can contribute and ensure mutual growth.